RMDave
Gold Member
- 927
I've had a CATALOG show on HOLD for two days so I called the Solution-Center and was told there was still a balance due on it?First of all, it was a CATALOG show. All orders were entered Online by the host where PC's software figures out the tax and shipping.Second of all, after being imported into P3, it balanced. P3't doesn't let you submit a show if there was a balance due.Third, nobody from HO called or sent an email to give me a heads-up.When I talked with the supervisor she scratched her head. She couldn't figure out how I could have still owed 37 cents. She wrote it off and Released the show.Has anybody else had a similar issue? How did you deal with it and how was it finally resolved?D