kreaser
Gold Member
- 552
I just wanted to share something that happened to me today to see if it has happened to anyone else recently.
I submitted a show on April 14, at 10:28pm and hit the deadline to get conference at half price...it was over an $800 show so I was looking forward to the commission check today...well,, my deposit today into my account showed up as $6.47 from 1 online order. So I called HO and they tell me that my show from the 14th was on hold for a CC decline...I never ever ever ever received anything about this..it was the first I heard about it when I called. I didn't think anything of my show showing "received" when I checked shipment status the other day because I figured it was a huge deadline on the 14th and many shows were sent it. I talked to a supervisor and she is checking into it...she said, "well, I need to see if an email was sent to you". I told her that the regular solution center person had already told me today that an email was sent....I explained to supervisor I never received one..I save them ALLLLLLLLL!!!!the last one showing in my email was march 21st...and I jump on them right away...why wouldn't I have jumped to correct this one....I was going for 1/2 off conference...Now they don't know if it will be able to count if they show that they sent me the email...I am home office direct so they have to see if it was CC to them...even sooooo I never heard anything from anyone.....They are solely relying on an email that I never received. I know I get a CC for my downline and I call them when this happens.....Just wanted to vent'..hopefully someone is calling me tomorrow.
I submitted a show on April 14, at 10:28pm and hit the deadline to get conference at half price...it was over an $800 show so I was looking forward to the commission check today...well,, my deposit today into my account showed up as $6.47 from 1 online order. So I called HO and they tell me that my show from the 14th was on hold for a CC decline...I never ever ever ever received anything about this..it was the first I heard about it when I called. I didn't think anything of my show showing "received" when I checked shipment status the other day because I figured it was a huge deadline on the 14th and many shows were sent it. I talked to a supervisor and she is checking into it...she said, "well, I need to see if an email was sent to you". I told her that the regular solution center person had already told me today that an email was sent....I explained to supervisor I never received one..I save them ALLLLLLLLL!!!!the last one showing in my email was march 21st...and I jump on them right away...why wouldn't I have jumped to correct this one....I was going for 1/2 off conference...Now they don't know if it will be able to count if they show that they sent me the email...I am home office direct so they have to see if it was CC to them...even sooooo I never heard anything from anyone.....They are solely relying on an email that I never received. I know I get a CC for my downline and I call them when this happens.....Just wanted to vent'..hopefully someone is calling me tomorrow.