Gift Certificate Using Free Product Value???? Help!!!

[pampered.chris]

I have a hostess that wants to use her Free Product Value to purchase a Gift Certificate ($30.00) for her sister in law's b-day...I am trying to close out the show right now and when I entered the info in P3 it won't tally it in w/ her free product value!! Is this not allowed?! Advice please!!

 

[chefann]

It's not allowed. It's covered in the policies and procedures.

 

[pampered.chris]

Thanks!! I just added it as a guest order!!

 

[cookingwithkelly]

Gift certificates count towards comm. sales, so I don't think you can do that- why not offer one of your own gift cert. and you take the $30 in free products from the Host- do you know her well enough? Just a thought- I personally do not like our gift certificates- quite hard to redeem online, and the outlet isn't included- I encourage them through me, not the actual company.

Good luck,

 

[Wildfire]

Hi there! Thank you for reaching out. As a consultant, I am happy to provide some guidance on this situation. While it may seem like a simple solution to use free product value towards a gift certificate, unfortunately it is not allowed. Free product value can only be used towards product purchases, not towards gift certificates. I would suggest explaining this to your hostess and offering alternative options for her to use her free product value, such as purchasing additional products for herself or using it towards a future purchase. I hope this helps and please let me know if you have any further questions. Best of luck with closing out your show!