kayleigh
- 129
I have decided this year I am going to try to follow-up with customers regarding their orders, personally. I call about 2 weeks after I know the show has shipped, this gives the host plenty of time to get the order to them and also for them to use it.
I have made several phone calls after the show comes in and did it again last night. Out of all those phone calls, I got maybe one booking.
What are some things I should be asking? I offer recipes files I have for the items they purchased if I have them. But what if they purchased something that I dont have recipes for? I ask if they are interested in hosting their own show... but again I am hearing "no".
I know it takes a hundred no's but its frustrating to here it so much..
Also what do you say when you leave a message? I have always been one to say what and why I am calling. I was told that I need to leave a general message so they dont know what I am calling about and when I call back they will answer? I know last night I made close to 40 phone calls and I maybe talked to 5 people. This is not just now, its all the time. I call in the evenings 6-7 (start) and end by 9p. I was told from my director this was a good time? Have you had any luck with certain days or times?
I feel like I am missing the mark or just doing something wrong?
I have made several phone calls after the show comes in and did it again last night. Out of all those phone calls, I got maybe one booking.
What are some things I should be asking? I offer recipes files I have for the items they purchased if I have them. But what if they purchased something that I dont have recipes for? I ask if they are interested in hosting their own show... but again I am hearing "no".
I know it takes a hundred no's but its frustrating to here it so much..
Also what do you say when you leave a message? I have always been one to say what and why I am calling. I was told that I need to leave a general message so they dont know what I am calling about and when I call back they will answer? I know last night I made close to 40 phone calls and I maybe talked to 5 people. This is not just now, its all the time. I call in the evenings 6-7 (start) and end by 9p. I was told from my director this was a good time? Have you had any luck with certain days or times?
I feel like I am missing the mark or just doing something wrong?