PampMomof3
Gold Member
- 5,630
Hey guys. I just had a show that closed out at $1225!! Yeah for me BUT she was totally confused on the discount that she receives. When all the guests leave, I explain where they are at what they should work towards and so on.
Well, when I explain the discount, I let the host know that AFTER their free product credit is used, they get the discount on the remaining items that they wish to purchase. In the 95 shows that I have closed, I have NEVER run across the host being as mad as this host. SHe was so mad at me that the catalog doesn't explain it better. I told her that I'm sorry that I did a poor job explaining it to her (even though I didn't) and I would do anything to make it right. SHe told me it wasn't my fault but she said she doesn't know if she'll do anything with PC AGAIN. I told her that I would do anything to make it right and I think I did make her feel better.
I hung up the phone completely upset and asked my husband if it makes sense. He said "Why would PC give her a 30% discount on her Free stuff? That's like PC is paying her to take it out the door."
I"m just wondering if any of you have run across a similar situation??
Well, when I explain the discount, I let the host know that AFTER their free product credit is used, they get the discount on the remaining items that they wish to purchase. In the 95 shows that I have closed, I have NEVER run across the host being as mad as this host. SHe was so mad at me that the catalog doesn't explain it better. I told her that I'm sorry that I did a poor job explaining it to her (even though I didn't) and I would do anything to make it right. SHe told me it wasn't my fault but she said she doesn't know if she'll do anything with PC AGAIN. I told her that I would do anything to make it right and I think I did make her feel better.
I hung up the phone completely upset and asked my husband if it makes sense. He said "Why would PC give her a 30% discount on her Free stuff? That's like PC is paying her to take it out the door."
I"m just wondering if any of you have run across a similar situation??