Easy Accent Decorator

Discussion in 'Customer Care and Service' started by TJMagoo, Nov 29, 2012.

  1. I have a customer who needs the piece that has the handle on it. It's out of warranty so I am looking in the replacement parts section of P3.

    I see 3 different parts and I'm not sure which it is that she needs:

    clear barrel
    lower ring
    clear cap

    Anyone have any idea if I can get her that piece?
  2. Alo, can we add replacement parts to show orders? The customer that needs this part is ordering items from a show.
  3. Becca_in_MD

    Becca_in_MD Gold Member

    I think she's got to buy a new EAD. She broke the main part.
  4. Becca_in_MD

    Becca_in_MD Gold Member

    No, replacement parts are a separate order with its own shipping.
  5. OK thanks a lot

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