Guest at a show has an old style EAD...broken low ring. I told her replacement parts are no longer available. She just emailed me about a discount if she orders the new one. If this was a long standing customer I would consider it but really?????.....how do you politely say "NO" to this type of request? There were no bookings from this show so it would be an Individual Order with direct shipping....no way am I swollowing that.