pamperedlinda
Gold Member
- 10,264
I had to call and register a complaint with FedEx today :yuck: . The rep took my info and said she would pass it to the local depot. So an hour or so later the manager of the local depot calls me to 'talk about my issue'. He's making excuses left and right for the driver so I told him that I just wanted to know what their policy was on my situation. Then I mentioned that I was a Pampered Chef Consultant and that I get shipments all the time. As soon as I said that his tone changed! He was asking me how I'd like to have my shipments and he was ever so ready to do whatever I wanted! Made me laugh at his sudden interest. I guess HO has been passing-on our unhappiness with the FedEx services to them and must have threatened to take the contract from them if things didn't improve......hmmmmm I only wish!