wadesgirl
Gold Member
- 11,412
I did an adjustment for a host on Tuesday. An item a guest wanted BY Christmas Eve was left out of the box. I was told on Tuesday they were sending it 2nd day air. Originally it said the estimate ship date was today. Today, the package is in Indiana!!! It took over 1 1/2 days for the package to be picked up by FedEx (finally yesterday at 8 p.m.!) and now it's in Indiana. I live 6 hours WEST of HO, not in Indiana. Now it's saying it will be delivered Christmas Eve which is not when I told them the guest needed it by! I had the rep promise me this would be here by Christmas Eve she said no problem since it was going 2nd day air. Now they are telling me that she should have sent it overnight! I'm so mad at this. I'm waiting for a supervisor to call me back.
Sad part is the same host did her own adjustment from the show she booked from and it shipped regular FedEx the same day and is on the truck to be delivered today!
Sad part is the same host did her own adjustment from the show she booked from and it shipped regular FedEx the same day and is on the truck to be delivered today!