Fix Your Chipped Trifle Bowl with These Tips | Insurance Coverage"
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Discussion Overview
This thread discusses experiences related to damage of Pampered Chef products during shows, particularly focusing on a chipped trifle bowl and the potential for insurance coverage. Participants share their personal experiences with handling damaged items and the responses received from the home office regarding replacements or coverage.
Discussion Character
- Anecdotal
- Opinion-based
- Exploratory
Main Points Raised
- One participant mentions a chipped trifle bowl and questions whether to charge the host or absorb the cost.
- Another participant suggests contacting the home office for assistance with the damage.
- One participant shares their experience of being denied coverage for damage caused by a host, noting disappointment with the response.
- Several users express concern about inconsistent responses from the home office regarding damage claims.
- One participant indicates a preference for managing their items personally to avoid damage during shows.
- Another participant discusses the warranty on the trifle bowl and considers whether it is worth mailing back for a small crack.
- One participant shares a strategy of keeping damaged items for potential future claims.
- Several participants recount experiences of items being stolen during shows, highlighting concerns about security.
Areas of Agreement / Disagreement
Views differ on the effectiveness of the home office's support for damaged items, with some participants expressing frustration over inconsistent responses and others sharing successful experiences with replacements.
Contextual Notes
Participants share a range of personal experiences related to product damage during shows, including strategies for managing items and dealing with potential losses.
Who May Find This Useful
This discussion may be of interest to Pampered Chef consultants dealing with similar issues of product damage and insurance coverage during events.
NooraK
Gold Member
- 5,854
pampchefsarah
Gold Member
- 2,188
Jolie_Paradoxe
Gold Member
- 2,855
I had some serious damage to my things at my show last week. I called HO hoping they would help as I had read the other thread. It was a no go.....was told warranty didn't cover it as it was damaged by user and liability did not cover our things, just the hosts home and property. :yuck:
Got to say I was bummed and now I have ugly looking products to show at my show.....
Got to say I was bummed and now I have ugly looking products to show at my show.....
babywings76
Gold Member
- 7,266
That's a shame! I wonder if it's going to be one of those things where one rep. will do one thing and another rep w/ do another. I've had different responses from reps before and it's really a shame that there's variation in the answers. Or maybe some are bending rules where they shouldn't be? Or what.... I don't know, but it just stinks sometimes.
Jolie_Paradoxe
Gold Member
- 2,855
It is a bummer, Amanda. I didn't want to press or push the issue because I did not want to get those who helped in trouble. Nor did I want to cause a stir where a memo gets released advising all reps that they can not allow us to have adjustments made. I'd rather just stay with the damage and leave that window of opportunity available. Some will get lucky, some will not. T'ant pis, C'est Dommage....mais, c'est la vie! {Too Bad, so sad...but, that's life!} = )
pc_cindy
Gold Member
- 73
doughmama
Silver Member
- 857
Yes, I would check to see if it is under warranty. That's one reason why I don't have my hosts wash anything that I bring. I have a big bag and as I use my products I put them away. When I get home, I wash my own things. The one time someone tried to put all my stuff in her sink, I mistakenly left my mini serve spatula there. Easier to take it all home.
ChefPaulaB
- 1,386
doughmama said:
I agree... I have a small plastic wash tub thing that I usually set right under the table that I'm working at and just put things in it after I use them and take it all home. I hate leaving things and letting someone else wash them there is so much room for damage or missing things...
beepampered
- 1,143
I leave things all the time so keeping the dirty items together might work. The trifle bowl had food in and is was out for serving. I guess they finished it while I was taking orders and she washed it. Although she offered, I told her not to worry about the trifle bowl. I'm surprised to see it has a five year warranty so will call HO. I think I earned it free but can't remember. Hmmmmm. Is mailing that huge thing back for a small crack worth it?
doughmama
Silver Member
- 857
if you need to mail it back, just like the stones, you only need to send a palm size piece back. Put it in a paper bag and hit it with a hammer - then send a piece back. Save the rest just incase someone else has an issue. then you have more pieces ready to go. I have a box of broken stones for that very reason.
gailz2
Gold Member
- 2,014
Frequently Asked Questions
What should I do if my trifle bowl is chipped?
If your trifle bowl is chipped, you can try to smooth the edges with fine-grit sandpaper. For deeper chips, consider using a food-safe epoxy to fill in the damaged area. Always ensure that any repair materials used are safe for food contact.
Can I claim insurance for a chipped trifle bowl?
Are there any tips for preventing chips in my trifle bowl?
What types of insurance cover kitchenware like trifle bowls?
Is it safe to use a repaired trifle bowl for food?
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