Has This Ever Happened to Someone?

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Discussion Overview

This thread centers around a participant's experience with a missed show due to a lack of communication from the host. The participant expresses feelings of guilt and seeks advice on how to handle the situation and improve future interactions.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, shares their experience of trying to reach the host multiple times without success and feeling guilty for not attending the show.
  • Another participant suggests turning the situation into a catalog show, indicating that the original participant did everything right and should not feel bad.
  • One user expresses that they would apologize to the guests and offer to host a show at their own home to make up for the misunderstanding.
  • Another participant mentions that they would have been prepared ahead of time and would have gone to the show regardless of the host's communication.
  • One participant recounts a similar experience where they showed up despite poor communication and ended up having a successful show, emphasizing the potential benefits of attending regardless of the situation.
  • Another user reflects on the importance of clear communication before the show and suggests setting expectations with the host to avoid misunderstandings in the future.
  • One participant expresses that they would not feel inclined to contact the guests after the missed show, indicating a personal boundary regarding inconsiderate hosts.

Areas of Agreement / Disagreement

Views differ on how to handle missed shows and the level of responsibility the consultant should take. Some participants emphasize the importance of preparation and communication, while others focus on the emotional aspect of the situation and the need to make amends.

Contextual Notes

The discussion reflects personal experiences and opinions regarding communication challenges between consultants and hosts, highlighting the variability in individual approaches to similar situations.

Who May Find This Useful

Consultants who encounter communication issues with hosts may find the shared experiences and viewpoints relevant to their own practices.

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I'm beside myself. I had a show scheduled for this evening. I had been trying to get a hold of the host 2-3 times leading up to her show to host coach and always had to leave a message. Last night I tried again, assuming the show was still on and to call me with the final count. Today came and still no call and I assumed I was blown off. I get a call from the host wondering where I was and I said I had tried several times to get a hold of her and with no luck. Since I figured she didn't want a show, I wasn't going to pack up my things and go. She said she hasn't checked her messages in weeks and did today. I feel I did the best I could and now am feeling guilty for what happened. She told me she had 5 people coming, but I didn't have the folders ready and felt by the time I got ready and driven there I would have been really late and distracted and not down well.

What do I do? Has this happend to anyone and what should I do next to make it better? :mad:
 
I would try and turn it into a catalog show, you left messages and she never tried to call you so I would not feel bad. You did everything right, was she mad or did she understand?
 
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Spin this around and fastIf I was in your situation, I would apologize profusely and offer to call all the people who were going to show up and apologize to them. I know you called and she didn't return your calls( no excuse but she is a potential repeat customer), but somehow make it up to her. Pamper her A$$ and spin this around. Maybe offer to do a show in your own home for her.
 
Personally if it were me, I'd have had everything ready to go the day before, and could have just packed it up and driven there asap when she called...
I don't blame you for not going, but I would have shot outta here like a bat outta you know where had my host called me and said "where are you".

Thats 6 possible recruiting leads (host +5 guests) and who knows how many sales...*shrug*. Now, if she never called me back, and show day came around, I'd have still gone over there. If host wasn't home or whatever when I showed up, I'd have just left a note, and picked up a Milkshake on the way home and call it a night. :D Thats just me though.
 
I've had similar situations with no return phone calls for weeks, regardless of the time I called.
I know it's too late for this one, but in the future, make it a point in the future to call the day before the show and tell her that you can only assume that they have been too busy to call back and everything is under control. Clearly state that you will be at her house at x:xx pm unless you hear otherwise and how you look forward to seeing her.
In doing so, I have had both happen; they've called me back and cancelled, and where they didn't call at all, I showed up and it was a go.
As far as this show, I don't know that I would swallow my pride and call the guests. If I did, I'd be too tempted to let them know that their friend did not follow through and you could not act on assumptions. I'd apologize to the host and if she wants to try again, fine. Otherwise, I'd just let a dead dog lie. I personally, don't miss inconsiderate hostesses. My time wasted (included as an hourly wage) trying to contact them; and usually the show volume (generally low since they didn't have host coaching) is simply not worth my effort and headache to do it again.
 
I'm with Rita and Laura. This has happened to me. Luckily, I mail out the invites for my hosts so I know that the guests are coming at least.

This show was in Nov. She had postponed her original date due to her honeymoon...understandable. After the postponing call we spoke once for me to get her guest list. She didn't even give it to me. She had a friend email the list to me. I emailed her the ingredient list, but never heard back from her. I emailed her and called her for 3 weeks leading to her party. This particular day I had a double header and she was my night party...I was so tempted not to show up. But I did!! I rang the doorbell at a darkened doorstop and nothing. I rang 3 times. I slowly walked back to my van...as I opened the door the front door opened. It wasn't my host, it was her friend. The host didn't show up until after the start time of the party. Luckily all of the ingredients were bought, but me and the friend had to hunt in the kitchen for them. Her sales were over $500 and she had 5 bookings!! Remarkable! It was a pain in the butt closing with her, but the fruits of her party were worth the hassle. I'm glad I showed up.

I told my husband on my way out of the door that I might be home real soon. Thankfully, that wasn't true.

Here's my philosophy...what are you out if you go? You had planned on driving out there already. You had planned on packing up your stuff already. You can write off the mileage. Just go, you never know!
 
  • Thread starter
  • #7
Thanks!Thank you to all the responses! Unfortunately yesterday has come and go, but I'm going to contact her today and see what I can do to make it better. I have learned a lot from this and hope this doesn't happen again. If it does I'm going to have everything packed and ready to go and make one last call before I leave the house.

Does anyone have any suggestion on what I can say to her today? I want to offer her something for the misunderstanding and make today a better day.
 

Frequently Asked Questions

Has anyone ever struggled to find customers in direct sales?

Yes, many people in direct sales, including those with Pampered Chef, have faced challenges in finding customers. It's common, especially when starting out. Building a customer base takes time, networking, and effective marketing strategies.

Has anyone ever felt overwhelmed by the demands of direct sales?

Absolutely. Many direct sellers experience feelings of overwhelm, particularly when balancing sales, parties, and personal life. It's important to set realistic goals, prioritize tasks, and seek support from fellow consultants or mentors.

Has anyone ever had a party that didn't go as planned?

Yes, it's not uncommon for direct sales parties to not go as planned. Factors like low attendance, technical issues, or unengaged guests can affect the outcome. Learning from these experiences can help improve future parties.

Has anyone ever faced rejection while trying to sell products?

Yes, rejection is a common experience in direct sales. Many consultants face it when reaching out to potential customers or hosting parties. It's important to remember that rejection is part of the process and to stay motivated and resilient.

Has anyone ever had a successful turnaround after initial struggles?

Definitely! Many direct sellers have experienced initial struggles but later found success through persistence, learning from mistakes, and adapting their strategies. Success stories often inspire others in the same field to keep pushing forward.

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