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amerrigan
11-07-2009, 04:35 PM
I have a customer that recently got the cookware set. She emailed me the following:
"I like the cookware, but the first time I used it, the skillet is all discolored on the inside. I used oil and low heat, so do not know what I did wrong. Both pans have strange spots in the bottom of them and at those spots is where you can see the water or broth start to boil. Are those areas weak spots in the stainless steel? For what the cookware costs, I don’t think I should be having this kind of problem. Has anyone else noticed this in their cookware? "

Anyone have any recommendations or heard of this problem?

Nfldfran
11-07-2009, 04:52 PM
I have the stainless steel cookware. Her problem is easily resolved by using our SS cleaner; make sure the pot is dry. I also use vinegar; sometimes full strength ; sometimes diluted with water.

When you cook with SS it appears to form a "cloudy" film or a "rainbow like" discoloration. It just evaporates with the vinegar.

Diane

PamperedchefDaly
11-07-2009, 09:05 PM
I also have the 10" skillet that discolored after using it. I don't like the idea that I should have to buy the SS cleaner to keep it clean. I have Farberware stainless that my mom bought for me over 35 years ago. Always looks shiny, and doesn't require a special expensive, exclusive cleaner to make it look clean.

Just an observation, for what it's worth.