Do Not Call List - Can We Call Drawing Entrants?

Click For Summary

Discussion Overview

The thread discusses the implications of contacting individuals who entered a drawing at a booth, particularly in relation to the do not call registry. Participants share their interpretations of the rules and personal experiences regarding communication with drawing entrants.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant recounts a conversation with a gentleman who suggested that contacting individuals who did not opt-in on drawing slips may violate do not call regulations.
  • Another participant expresses skepticism about the gentleman's knowledge and emphasizes the importance of contacting entrants to claim prizes.
  • Several participants assert that providing a phone number implies permission to contact the individual.
  • One participant notes that some drawing slips include a checkbox for "contact only if I win," indicating varied preferences among entrants.
  • A participant argues that the do not call law applies to telemarketers, and since they have a business relationship with entrants, they are exempt from these restrictions.
  • Another participant shares that the individual who raised concerns was an insurance agent, suggesting that different industries may have different rules.
  • One participant speculates that the gentleman may have misunderstood the rules and shares their practice of thanking entrants while encouraging them to consider Pampered Chef products.

Areas of Agreement / Disagreement

Views differ on the interpretation of the do not call regulations and the appropriateness of contacting drawing entrants. No clear consensus emerges regarding the best approach to communication.

Contextual Notes

Participants share personal experiences and interpretations of the rules surrounding communication with drawing entrants, reflecting a variety of perspectives within the consultant community.

Who May Find This Useful

Consultants navigating communication practices with potential customers who enter drawings at events may find the shared experiences and viewpoints relevant.

G
gwyn26
Messages
34
I did a booth today and the gentleman I was talking too, made the comment about, "you know you can't call the people on your slips?" I asked him what he meant. He said that because we have drawing slips for prizes, we aren't allowed to call people who didn't check any 'yes' or 'maybe' boxes due to the do not call registry.

I guess I'm a bit confused and wonder what you guys are thinking? I intended to call all my contacts just to touch base.

Thoughts????
 
That's news to me. I've done several booths and am doing another big one next weekend. I award the free cooking show to everyone who enters so if I didn't contact them, how could they claim their prize? Was this guy a customer or another vendor? What makes you think he was talking with any knowledge?

I say contact all of those people.
 
If someone gives you their phone number, they are giving you permission to contact them.
 
cmdtrgd said:
If someone gives you their phone number, they are giving you permission to contact them.
Click to expand...

Right. How would you contact the winner?
 
Some people put a check box on their drawing slips that says "contact only if I win"
 
False! :D

The law relates to telemarketers, which we are NOT. Telemarketers go down a list of phone numbers & call people at random. Also known as "cold calls". We do not do that. We only call people who have expressed an interest in our products. Therefore, we have a business relationship with them and are exempt from that particular law.

http://www.fcc.gov.akadns.net/cgb/donotcall/

And an excerpt from that web page:
The Do-Not-Call registry does not prevent all unwanted calls. It does not cover the following:
  • calls from organizations with which you have established a business relationship;
  • calls for which you have given prior written permission;
  • calls which are not commercial or do not include unsolicited advertisements;
  • calls by or on behalf of tax-exempt non-profit organizations.
Click to expand...

If he was one of your contacts and fusses when you call him, let him know that the law only applies to telemarketers, not businesses with which he's established a relationship and offer to send him the above link. LOL
 
Thanks, Sheila! That is good info to have!
 
  • Thread starter
  • #8
He is an insurance agent. So maybe his rules are different. Thanks for the info.
 
Maybe he simply misunderstands the rules. Providing your number establishes a relationship. I call everyone who stops by my booth. For those who say they're just interested in entering the drawing I thank them for stopping by my booth and ask them to keep me in mind if they ever need any PC products.
 

Frequently Asked Questions

What is the Do Not Call List?

The Do Not Call List is a registry that allows consumers to opt-out of receiving unsolicited telemarketing calls. It is maintained by the Federal Trade Commission (FTC) in the United States and aims to protect consumers from unwanted phone solicitations.

Can we call individuals who entered a drawing if they are on the Do Not Call List?

Generally, if an individual has entered a drawing, they have provided consent to be contacted regarding that specific promotion. However, it's important to ensure that you comply with all applicable laws and regulations, including checking the Do Not Call List before making calls.

What should we do if a drawing entrant is on the Do Not Call List?

If a drawing entrant is on the Do Not Call List, you should avoid making unsolicited calls to them for promotional purposes. However, you can contact them to inform them about their prize or the results of the drawing, as this is considered a transactional call.

Are there any exceptions to the Do Not Call List rules for drawing entrants?

Yes, there are exceptions. If the individual has provided explicit consent to be contacted or if the call is related to a transaction (like notifying them about a prize), you may legally reach out to them even if they are on the Do Not Call List.

How can we ensure compliance with the Do Not Call regulations when contacting drawing entrants?

To ensure compliance, maintain accurate records of entrants and their consent to be contacted. Regularly check the Do Not Call List and train your team on the regulations surrounding telemarketing calls to avoid potential violations.

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