P3 help!!

[cookinthehouse]

My computer crashed...got fixed but starting from scratch. I backed up my p3 on my flash drive and now when it prompts me to upload it, it is only looking for a .mdb file. When i look on my drive it is saved as a .dat file.

any idea.. help advice... i need to close a show ASAP

[cathyskitchen]

I'd call home office on this one. Here's the "Key Information" sheet from CC:

https://www.pamperedchef.com/images/cc/us/pdf/phonedirectory.pdf

[cookinthehouse]

ya i am on hold for 30 min

[cookinthehouse]

Ok.. well here is what he said... that option that i am stuck at is not for me... that i am to choose skip.. (they should put that there) so i am trying what he said... fingers crossed

[cathyskitchen]

Good luck! I hope you get it to work! HO is always so helpful when I have P3 problems, so I'm sure you'll be fine :)

[chefann]

If you are trying to reload from a P3 backup, skip the "import" step during the install. Just install it, then go to the "restore from backup" option (if I remember, it's in the Help menu - or it might be under Tools).