Making calls

[rebajoe]

Hi

I was wondering, do any of you make calls on Friday evenings? (for customer care calls, to get bookings, calling referrals, etc.) I haven't yet. For those of you who do what is the reaction you get? Do people mind that you are calling on a Friday evening?

Thanks
Rebajoe

[Di_Can_Cook]

I don't usually, just because I often can't get in touch with people and am often working Friday nights anyway. Usually I do Sunday nights or Saturday mornings. Don't always reach people then either ...

[raebates]

I do. Well, I didn't tonight because I was working feverishly to get ready for a PC shower tomorrow morning. I had a show last night and worked all day, so I had to get everything switched over to shower stuff tonight.

[PamperedchefDaly]

I hate making calls any day of the week. I always feel like I'm a telemarketer and I am intruding. :( I stay away from Friday nights and Monday nights. Sunday evenings are good, because everyone has had their weekend, and now they are switching gears for the new week.

[NooraK]

I don't really pay attention to the day that much. When I do call, I greet them, and the first thing I do is ask "is this a good time?" This gives them an out right off the bat and they don't have to feel guilty about not taking the call. And if they do say it isn't a good time, I make sure I take all guilt away by ensuring them that's fine, and asking when would be a better time.

[rebajoe]

Thank you all for your responses. This site is GREAT!!!

Rebajoe

[kdangel518]

Honestly it doesn't matter WHEN you call, within reason of course, because some people will be busy or not home no matter when you call. Call when you can & when you're thinking about it! As Nora said, as long as you are asking them if its a good time for them you're ok. Good luck!