Replacement parts

[Chef~Amber]

I have a customer who purchased an egg slicer plus before i came along, now she needs replacements blades for her slicer. How do I go about getting the replacements for her?
Still new at this and all, thanks..

[babywings76]

Go in P3 and start a new non-commission order. Then it has you specify what type, and you click "replacement parts". Then you'll find it listed in there. They don't get charged shipping for it.

[Chef~Amber]

thanks so much..

[NooraK]

You can also download a Replacement Parts order form on CC. You can hand that to the customer to fill in and mail on their own, but I've found they keep forgetting to do so.

[Di_Can_Cook]

I wish we got commission on replacement parts! In the past few weeks alone I've gotten 2 inquiries about those grates and one about lids for the stainless bowls!

I usually print the form myself and either give it to the customer or take the payment from them and have it shipped. With the egg slicer thing I just had 2 shipped to myself and delivered them when I drove into work.

[1234blessed]

Does anyone know if PC has a replacement stirrer for the family size Quick Stir? I have looked on the replacement parts order form & couldn't find it:( I may have overlooked it - I hope so! I have a host that is wanting to get her stirrer replaced - it is almost broken & she has had it for 2 years, so no warranty!
Oh well, I will just tell her she can get a brand new one for FREE!:D Gotta love the Host Rewards!

[lauriedip]

i just give my customer the 888 pc # and let them call direct so i am not in the middle, and they are very appreciate.