Website Usage

[beepampered]

In the past month I have had someone (one of them my sister) say that they have made an outlet order but I've never seen anything show up on my activity list. I'm assuming they simply went to the corporate website and entered an order without going to my website. That means someone else got MY commission. What things do you do to ensure that your customers are using your website? Thanks for thoughts.

[AMTC]

I order the Shop from my website anytime cards from Merrill, highlight my web address in pink and attach them to receipts whenever anyone places an order through a show.

[chefcharity]

Do you send out a newsletter with your website on it? something made up from someone else? I use Electonic Connections and what we have started doing is COMPLETELY erasing the web address template that is in there, hitting enter and retyping our own. So, if it says www. pamperedchef. biz/ yournamehere - we don't just erase 'yournamehere' we erase the whole thing. sometimes that can cause a link to someone else's site and they get an order. It has happened to my director twice. Luckily, I was one of the ones who got the order so it wasn't a big deal to get it squared away.

[NooraK]

If you are using a newsletter, make sure the links are not to anywhere else except the main page of your site. Any other area of your site, the link changes into a .com and sends the customer to the corporate site and into the HO lead pool.

[DebbieJ]

EVERYTHING I hand out has my website address on it and usually NOT my email address. Only my business cards have my email address on them.

[ChefMary412]

A reminder that I found out the hard way is that if a customer is shopping from your website and stays on a page too long (not sure the limit 10 mins maybe). It automatically will refresh with a local director's page. I had a customer a few months ago looking at the wine glasses and had to go and get the door... a while later she went back and ordered them, with $50 worth of other things, and it was sent to a local director. I was frustrated because it was supposed to go with a fundraiser and about $90 would be great with that.... but, it went to a director in my cluster, and I ended up giving the credit anyways to the fundraiser.

[PampChefJoy]

I think it may have to do with cookies and sessions and the security level settings on your computer, how often it refreshes and looks for another site to link to. Mine usually defaults to the same site each time but I accept most all cookies on my computer.

[pcchefjane]

I always send my hosts their "direct links" to their shows and have never had any trouble with them going to someone else. Maybe it is because people don't "linger" on there...

[esavvymom]

A reminder that I found out the hard way is that if a customer is shopping from your website and stays on a page too long (not sure the limit 10 mins maybe). It automatically will refresh with a local director's page. I had a customer a few months ago looking at the wine glasses and had to go and get the door... a while later she went back and ordered them, with $50 worth of other things, and it was sent to a local director. I was frustrated because it was supposed to go with a fundraiser and about $90 would be great with that.... but, it went to a director in my cluster, and I ended up giving the credit anyways to the fundraiser.

That's just WRONG! Why would PC design it that way??