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View Full Version : Why would my supply order be on "hold"?


shelly.nurse
06-10-2009, 06:24 AM
I placed a show order and a supply order (for my next show, several of the rubs, etc). Well, the show order says "released for picking", but the supply order says "hold".

Has this ever happened to anyone else before? What does it mean?

raebates
06-10-2009, 06:43 AM
I don't remember it ever happening. It could mean that they're having trouble processing your payment. If you're concerned, give the HO a call.

shelly.nurse
06-10-2009, 06:44 AM
by the way, this is what I ordered, does anyone see anything wrong with it:

1 quick cut paring knifes (pack of 6)
1 barbeque rub
2 small spreader
2 parmesan-garlic dipping oil
1 tool turn about tote
1 crushed peppercorn and garlic rub
2 season's best s/s 07
1 RUFTH trivet
1 chipotle rub
2 real food real fast postcard invitations

I need the knives, because my last host wanted to gift one to each person who ordered (she is paying me for them), that already has a SB book.

Is it because I ordered 2 of the dipping oil seasonings or spreaders? If so, why didn't P3 flag it when I was ordering? I figured that since it didn't flag it, it would be okay.

Ginger428
06-10-2009, 06:57 AM
by the way, this is what I ordered, does anyone see anything wrong with it:

1 quick cut paring knifes (pack of 6)
1 barbeque rub
2 small spreader
2 parmesan-garlic dipping oil
1 tool turn about tote
1 crushed peppercorn and garlic rub
2 season's best s/s 07
1 RUFTH trivet
1 chipotle rub
2 real food real fast postcard invitations

I need the knives, because my last host wanted to gift one to each person who ordered (she is paying me for them), that already has a SB book.

Is it because I ordered 2 of the dipping oil seasonings or spreaders? If so, why didn't P3 flag it when I was ordering? I figured that since it didn't flag it, it would be okay.

It might be because of the oil, I think we can only order one of each...I'm not sure, but give HO a call & see...HTH

chefann
06-10-2009, 07:25 AM
Probably the spreaders. The non-seasoning products are on supply order so that we have the tools to demo the theme show recipes. Those products are limit one at the supply order price.

chefsteph07
06-10-2009, 08:02 AM
I had an order on hold a few weeks ago and it is because you ordered 2 of the dipping oils. You are only allowed to order one per mo. This is the mistake I made and you need to call them to rectify it.

otisbg
06-10-2009, 08:12 AM
I think it is because of the 2 small spreaders. I did the same thing 3 months ago, and had it on hold - called HO and was told we can only order one.

shelly.nurse
06-10-2009, 09:33 AM
Thanks for your help, I will give them a call this afternoon, when I get off work