Getting Host to Close the Show ????

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Discussion Overview

This thread discusses the challenges faced by participants when trying to close shows, particularly when hosts are unresponsive or do not follow through with the necessary steps to finalize the event. Participants share their personal experiences and strategies for dealing with similar situations.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses frustration with their niece who is unresponsive and has not followed coaching for closing the show.
  • Another participant shares their experience of having to take control of a show when the host was uncooperative, suggesting that the orders be transferred to another host.
  • Several users mention similar experiences where hosts did not engage properly, leading to the need to reassign orders to ensure benefits were realized.
  • One participant recounts a situation where they had to divide orders among different hosts to maximize benefits, indicating that flexibility can lead to positive outcomes.
  • Another participant reflects on a past experience where they prioritized a host's show over their own plans, resulting in disappointment and a lesson learned about balancing commitments.

Areas of Agreement / Disagreement

Views differ on how to handle unresponsive hosts, with some participants suggesting a more assertive approach while others emphasize ethical considerations in reassignment of orders. No clear consensus emerges on the best course of action.

Contextual Notes

Participants share experiences primarily related to personal connections with hosts, including family and friends, which adds complexity to the situation. The discussions highlight the emotional and logistical challenges faced in these scenarios.

Who May Find This Useful

Consultants who encounter difficulties with host engagement and are looking for relatable experiences or insights on managing similar situations may find this discussion valuable.

M
mrssyvo
Messages
1,929
I am having a difficult time getting my host to close the show. What makes it tough is that the host is my neice. I am so frustrated with her. As a favor to her, I drove 180 one way to do a show, gave up a weekend to do it, and not only did she not do how I coached her to (No outside orders, no guests except family, ect, ect ) the show is only at $140.- no show at all, and I have been trying to get her to gather one more order to make it a show so we can close it. The show was the 14th, and now she will not return my calls. I am wondering if I can do this---- Can I close the show in someone else's name and give the benefits to them? My sister-in-law (who placed 1 of the 2 orders) is willing to add to her order to make it a show. Can I close it in her name, and give her the free product? It is $23.00 in free product. As it stands now, it is not a show, and I would have to enter the orders as individual orders anyway. I am at the end of my rope with her, and she does not seem to care. To make matters worse, this was supposed to be a couples show, so we made 2 recipes instead of 1, double ingredients, and I have not been reimbursed for them either.
 
If it were me, I'd tell her, you obviously have no intentions in making this show succeed for you so I am going to turn it over to so and so and she will earn the free products instead.

Put your foot down. How rude, you drove all that for her, the least she could do is put in the extra order to make it a show.

Go ahead, give it to the other person and get your show.

In my opinion anyway.

Good luck!
 
I agree with AFwife. Call your neice one last time and tell her that if you don't here from her by such and such date with enough orders to close the show, you are going to have to cancel her show and put the orders on one of your other shows. If she doesn't contact you by the date you told her, I would go ahead and give it to the other gal.

This same type of thing happened to me last June. The show was complete, I just couldn't get my host to close...and when she finally closed, her credit card was declined (the host's). After messing with her credit card for 2-3 days, she finally said never mind on her order and even her free stuff. :eek: To make an incredibly long story short....I ended up submitting a show update in another persons name and they received all of the host credits!

What a pain it was, but in the long run, I ended up ahead of the game. The "new host" was super thrilled and she told all of her friends what had happened and I got an additional 3 shows booked because of all of the mess!

I'm sorry that this happened to you and that you're not only out the money for the food, but also gas. Keep the receipt for the food, and write it off on your taxes as part of your expenses for this show. I know that it's money out of your pocket now, but at least it's not forever. :(

Hope this helps-
Nancy
 
Last edited:
  • Thread starter
  • #4
Thank you for your quick reply. I wanted to make sure I was not doing something unethical. There were only 3 order for the entire show. 1 was my brother's (her father) 1 was my sister-in-law and then the host did round up 1 $6.00 order from her mom, 1 week after the show. Since they all live downstate, I will just assign another host down there, so that the orders will be shipped there. If I added the orders to another show, the product would be up here with me. Thanks again.
 
mrssyvo said:
Thank you for your quick reply. I wanted to make sure I was not doing something unethical. There were only 3 order for the entire show. 1 was my brother's (her father) 1 was my sister-in-law and then the host did round up 1 $6.00 order from her mom, 1 week after the show. Since they all live downstate, I will just assign another host down there, so that the orders will be shipped there. If I added the orders to another show, the product would be up here with me. Thanks again.
Click to expand...


No problem.

It really sucks when you have a host act like this, especially if they are family. It's clear she didn't put any effort in inviting people other then family to her show. Maybe she expected you to do all the work for her. :rolleyes:

I'm sure your new hostess will welcome with open arms the free products.
 
I had this happen. She was a friend (who used to sell Creative Memories) so I thought she would be a good host. I called and sent post cards. Finally - 2 days before the show, she said she was going to turn it into a catalog show. She had 4 orders for $95. I had several other shows going that month, so I divided up the orders to bring the other hostess up a level. I listed my friend as a co-host so she could get the 10%, but I let the other hostess - who actually worked on their show - have all the free benefits.

Boomer Sooner
Shannon Overstreet
 
I did a show for a creative memories consultant, and the whole time she tried to sell me creative memories. I have a friend who sells creative memories, so I wasn't buying from someone else because we support each other. Anyways she only had 3 people show up, 1 her mom, 1 her grandma, and her good friend (also a creative memories consultant). Now she called me a week before the show and asked if I could move her show to Saturday because her husband made plans friday. Well I was torn, I knew I needed the money, but we were leaving at 4AM Saturday Morn to go camping over thanksgiving down in S Cal./Arizona Sand dunes. So we were looking at a 16 hour drive. I talked it over with my husband and we decided to push our trip off a day (to drive by ourselves because all our family and friends left Saturday). Well I will never do that again, we didn't start the show until an hour later, and then it was 96.00 in comm. sales, and she wasn't willing to get anymore orders. The only good thing was I got a booking for december, and her show was 450 in sales, a lot better than 96.
I learned my lesson never put off your vacation for a host. :mad:
 

Frequently Asked Questions

What does it mean to "close the show" in Pampered Chef?

Closing the show refers to the final steps in a Pampered Chef party where the host finalizes orders, collects payments, and ensures that all guests have the opportunity to purchase products. It’s the moment when the host transitions from showcasing products to completing the sales process.

How can I help my host feel comfortable closing the show?

To help your host feel comfortable, provide them with clear instructions and support throughout the process. Offer to guide them on how to present the ordering options, answer any questions from guests, and reassure them that you will be available to assist if needed.

What are some tips for encouraging guests to place their orders at the end of the show?

Encourage guests by highlighting any special promotions, discounts, or limited-time offers available during the show. Create a sense of urgency by reminding them that these deals are only available for a short time. Additionally, share personal stories about your favorite products to inspire them to make a purchase.

How can I assist my host in handling objections from guests?

Prepare your host by discussing common objections they might encounter, such as price or product suitability. Role-play scenarios with them so they feel confident addressing concerns. Encourage them to listen actively and provide solutions or alternatives that meet the guests' needs.

What should my host do if they feel overwhelmed during the closing process?

If your host feels overwhelmed, remind them that it’s perfectly okay to take a moment to regroup. Encourage them to focus on one guest at a time and to ask for your help if they need it. Reassure them that you are there to support them and that they can lean on you for assistance during the closing process.

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