The last two months I have had several co-hosted shows. When I try to look up the past host # online for the co-host there is no name/number. The show is in the system under the host, just nothing for the co-host. I went back to double check previous co-hosted parties and they always had the host and co-host listed separately with 2 different #s. Has anyone else had this problem?
Troubleshooting Co-Hosted Shows: Missing Past Host # Online - Solutions Inside
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Discussion Overview
This thread discusses issues related to missing past host numbers for co-hosted shows in the system. Participants share their experiences with this problem and potential solutions they have encountered.
Discussion Character
- Anecdotal
- Opinion-based
Main Points Raised
- One participant mentions experiencing missing past host numbers for co-hosts in several recent shows.
- Another participant shares a similar experience and suggests that it may be an issue with the new system not generating a past host number for co-hosts.
- One participant states that calling the home office (HO) can resolve the issue by providing the necessary past host number.
- Another participant notes that they have given their co-host the same past host number as the main host when needed quickly, despite acknowledging it may not be the correct solution.
- A participant confirms using the same approach of assigning the same past host number to the co-host and mentions contacting HO for assistance, noting that responses can take time.
Areas of Agreement / Disagreement
Views differ on the best approach to handle the missing past host numbers, with some participants suggesting contacting HO while others share alternative methods. No clear consensus emerges on a single solution.
Contextual Notes
Participants are discussing their personal experiences with co-hosted shows and the challenges faced in retrieving past host numbers within the system.
Who May Find This Useful
Consultants who are involved in co-hosted shows and are experiencing similar issues with missing past host numbers may find this discussion relevant.
KristinS
- 143
Frequently Asked Questions
What should I do if the past host is not showing up in my co-hosted show?
If the past host is missing from your co-hosted show, first ensure that you have entered their information correctly in the system. Check for any typos in the name or email address. If everything appears correct, try refreshing the page or logging out and back into your account. If the issue persists, contact Pampered Chef support for assistance.
How can I verify if the past host is eligible to co-host a show?
To verify if the past host is eligible, check the Pampered Chef guidelines regarding co-hosting. Typically, a host must have held a show within the last 12 months to qualify. You can also reach out to the past host directly to confirm their eligibility and ensure they are aware of their role in the co-hosted show.
What steps can I take if the past host's online account is inactive?
If the past host's online account is inactive, they will need to reactivate it to participate in the co-hosted show. The past host can do this by logging into their Pampered Chef account and following the prompts to reactivate. If they encounter issues, they should reach out to Pampered Chef customer service for help.
Is there a way to manually add a past host to my co-hosted show?
What should I do if I suspect a technical glitch is causing the issue?
If you suspect a technical glitch, try clearing your browser's cache and cookies, then reload the page. You can also try using a different browser or device to see if the issue persists. If the problem continues, document the issue and contact Pampered Chef technical support for help in resolving the glitch.
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