Removing "Stained" Stoneware: Diane's Dilemma

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Discussion Overview

This thread discusses various experiences and suggestions related to removing stains from stoneware, particularly in the context of a customer's issue with a snowman print left on a round stone. Participants share personal anecdotes and methods they have encountered or tried.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, suggested using fine sandpaper to gently rub over the stained area, speculating that food residue might have caused the pattern to stick.
  • Another participant mentioned having heard that placing a stone in the self-cleaning cycle of an oven could restore it to like-new condition, although they expressed apprehension about trying it.
  • One participant shared their experience of having a stained stone that eventually faded with use, suggesting that stains might become less noticeable over time.
  • A participant noted that while some customers reported success with the self-cleaning method, they also mentioned that official guidance advised against it due to the risk of cracking and voiding the warranty.
  • Another participant recounted an experience where a printed towel left a green mark on their stone, which faded with seasoning, and expressed satisfaction with the resulting dark brown color of their Bar Pan.
  • One participant indicated that they had stones with slight discolorations and would offer product adjustments if customers were dissatisfied, though they were unsure of the cause of the discoloration.

Areas of Agreement / Disagreement

Views differ regarding the effectiveness and safety of using the self-cleaning oven method, with some participants sharing positive experiences while others caution against it based on official guidance. There is no clear consensus on the best method for removing stains.

Contextual Notes

Participants shared personal experiences and anecdotal evidence regarding the maintenance of stoneware, focusing on stains and discoloration without implying any official recommendations.

Who May Find This Useful

Consultants and community members interested in personal experiences related to stoneware maintenance and stain removal may find this discussion relevant.

dianevill
dianevill
Gold Member
Messages
2,499
Hi All,

Hopefully someone can help me with this one. I have a customer who called me last week with "stained" stoneware. She was using a snowman pot holder to take her round stone out of the oven, and where the material folded over on the top of the stone, it left a print of the snowman's face! I suggested soaking it in a baking soda paste, and that didn't work. Any other ideas?

Thanks!
Diane
 
Have her try a fine sand paper and rub over it gently. Maybe there was some food residue on the stone that the pattern stuck to.
 
I read somewhere that you could put a stone in the self-cleaning cycle of your oven, but I have never done it, it kind of scares me. But they said that it would make your stone like new---so it would take all the seasoning off of it....not sure about this, but I did read it somewhere.
 
Did the sametingI also have a stained stone, I could do nothing about it to removed it but after using it a lot it kind of desaper. If it still under warrenty maybe call the HO and see if you can return it.
 
In response to putting it in the oven on self-clean - I have had customers who have done this and they say it does come out looking almost like new, however, that subject came up on this board some time ago, so someone asked HO, and they said definately NOT to do it. It may cause the stone to crack, and it would no longer be covered under the gaurantee. So, you shouldn't advise your customers to do it. I would just ignore the stain, and eventually it will fade. Also, the more you use your stone, the darker it will become, so even if the stain itself doesn't fade, it will become less noticeable over time. A girl in my cluster has a stone that, after taking it out of the oven, was too close to a loaf of bread, and the plastic bread wrapper melted onto her stone. You can see the logo from the wrapper, and although she scrubbed and scrubbed, nothing seemed to get it off. However, it does not affect the function of the stone, nor the taste of the food, so she just ignored it. It just doesn't look as nice!

Dawn Trudell
Independent Kitchen Consultant
Fort Wayne, IN
 
  • Thread starter
  • #6
Thanks everyone!Fortunately she's not freaked out by the stain and she said it does look kind of cute, a little snowman peaking out from the side of the stone, so she's just going to keep cooking with it.

Regarding the self-cleaning, I've been told never to do that not because the stone could break, but because it could start a fire :eek: ! Any excess oil could ignite with temps that high.

Thanks again everyone!

Diane
 
I once used a cheap towel, that was printed green to dry my stone and it left a green mark on my stone, but eventually it went away with the seasoning. My Bar Pan is this wonderful dark brown color now and I LOVE IT!
 
I've had stones come in that were slightly discolored with a blue tinge and if the customers weren't happy with them I just do a product adjustment. I'm not sure what causes the discolorations(not sure if it's a natural part of the clay or process or whatever) but for any reason if the customer is dissatisfied HO will replace the item or refund their money.
 

Frequently Asked Questions

What causes staining on Pampered Chef stoneware?

Staining on Pampered Chef stoneware can occur due to the absorption of oils, food residues, and other substances during cooking. The porous nature of the stoneware allows it to absorb these elements, leading to discoloration over time.

Can I remove stains from my Pampered Chef stoneware?

Yes, you can often remove stains from Pampered Chef stoneware using a combination of baking soda and water to create a paste. Apply the paste to the stained areas, let it sit for a few hours, and then scrub gently with a non-abrasive sponge before rinsing thoroughly.

Is it safe to use bleach or harsh chemicals on stoneware?

No, it is not recommended to use bleach or harsh chemicals on Pampered Chef stoneware as these can damage the surface and affect its cooking performance. Stick to gentle cleaning methods to maintain the integrity of the stoneware.

How can I prevent future staining on my stoneware?

To prevent future staining, avoid cooking very oily or heavily sauced foods directly on the stoneware. Use parchment paper or silicone baking mats as a barrier, and clean the stoneware promptly after use to minimize residue buildup.

What should I do if the stains persist after cleaning?

If stains persist after cleaning, consider using a mixture of vinegar and baking soda for a more intensive cleaning treatment. If the stains remain stubborn, it may be a sign of deeper absorption, and while they may not fully come out, they typically do not affect the performance of the stoneware.

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