Replacing a Broken Food Chopper???

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Discussion Overview

This thread discusses experiences related to replacing a broken food chopper, particularly focusing on the process for obtaining a replacement through the company's support system.

Discussion Character

  • Anecdotal

Main Points Raised

  • One participant shares their experience of a cracked food chopper and inquires about the replacement process.
  • Another participant mentions that contacting the company's support is the way to get a replacement for broken items from the starter kit.
  • One user expresses relief at the confirmation of the replacement process, indicating they had similar concerns.
  • Another participant notes their own experience with a broken cheese grater and the misconception about needing to pay for a replacement.
  • One participant, identifying as a consultant, shares their positive experience using the online adjustment form for a food chopper replacement, highlighting the quick shipping.

Areas of Agreement / Disagreement

Participants generally agree on the process for obtaining replacements for broken items from the starter kit, with no significant disagreement noted.

Contextual Notes

The discussion reflects personal experiences with product replacements and highlights the support available for consultants regarding kit items.

Who May Find This Useful

This thread may be useful for Pampered Chef consultants who have questions about replacing broken items from their starter kits.

monica_sweetconsultant
monica_sweetconsultant
Silver Member
Messages
549
Hi,

last night when i was using my f ood chopper i noticed the top kept coming off. i got to looking and on the top were it screws in it is cracked. i got it in my super start kit in may 2005. how do i go about getting it replaced? i have gotton very spoiled with my chopper and really need it!! TIA!!
 
Call HOMonica,

All you have to do is call HO and let them know your food chopper is broken and that you got it in your kit. Whenever a "kit item" breaks they will send out a replacement ASAP! You don't have to return the broken food chopper until you receive the new one. The "kit items" are different from any other return or replacement. Pampered Chef knows it would be hard to do a kitchen show without these main tools!
 
  • Thread starter
  • #3
thanks!! I kind of figured thats what i would have to do but just wanted to make sure of it!!
 
Marlene, thanks for mentioning that. My cheese grater broke on me a couple months ago and I have yet to replace it because I thought I would have to pay for it. I'll have to call HO
 
You can alsouse the online adjustment form. I just just did this for my own food-chopper. It was shipped within a day or two. The HO is so awesome. I was procrastinating on sending it back because I really depend on mine, but it worked out beautifully!

Sherrie
Independent Kitchen Consultant
 

Frequently Asked Questions

What should I do if my Pampered Chef Food Chopper is broken?

If your Pampered Chef Food Chopper is broken, you should first check if it is still under warranty. If it is, you can contact Pampered Chef customer service for assistance with a replacement. If the warranty has expired, you may need to purchase a new one or look for replacement parts if available.

How can I contact Pampered Chef for a replacement?

You can contact Pampered Chef customer service through their official website or by calling their customer service number. Be prepared to provide details about your Food Chopper, including the issue and when you purchased it.

Is there a warranty on the Pampered Chef Food Chopper?

Yes, the Pampered Chef Food Chopper typically comes with a warranty that covers defects in materials and workmanship. The duration of the warranty may vary, so it's important to check the specific warranty information that came with your product.

Can I get replacement parts for my Food Chopper?

Yes, Pampered Chef may offer replacement parts for the Food Chopper. You can check their website or contact customer service to see if the specific part you need is available for purchase.

What if my Food Chopper was a gift and I don't have the receipt?

If your Food Chopper was a gift and you don't have the receipt, you can still contact Pampered Chef customer service. They may be able to assist you based on the product's serial number or other identifying information. However, having the receipt can help expedite the process.

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