Failed Hosting Experience: A Host Hangs Up on Me!

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Discussion Overview

This thread discusses the frustrations experienced by participants when dealing with unresponsive hosts in their Pampered Chef business. Participants share personal anecdotes about their encounters with hosts who have failed to communicate or have abruptly ended conversations.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant recounts a negative experience with a host who hung up on them after failing to respond to multiple calls leading up to a scheduled party.
  • Another participant shares a similar experience with a catalog host who also hung up, expressing confusion over such behavior.
  • One user reflects on the immaturity of the host's actions, suggesting that it is better to move on from hosts who lack courtesy.
  • A different participant describes their own struggles with a missing-in-action catalog host who has not returned calls despite attempts to reach out.
  • Another participant expresses irritation at the lack of communication from hosts, suggesting that they would prefer an email over silence and shares their approach to handling unresponsive hosts.

Areas of Agreement / Disagreement

Participants generally express frustration over unresponsive hosts, indicating a shared sentiment of disappointment. However, there is no clear consensus on how to handle such situations, as different participants share varying personal strategies and experiences.

Contextual Notes

The discussion reflects the challenges faced by Pampered Chef consultants in managing host relationships and the emotional impact of unresponsive communication.

Who May Find This Useful

This thread may be of interest to Pampered Chef consultants who encounter similar challenges with host communication and are looking for shared experiences from their peers.

linojackie
linojackie
Messages
492
I met a host at a Farmer's Market and she filled out a PDS indicating she was interested in hosting a show. So, I called her the next day and we scheduled a party. I drop off the host packet at her house and she tells me she wants to send out her own invitations and had several friends interested in the SA, who would probably like to host to get the Dots Dinnerware set at a discount.

Now I know I am not the best host coach, but I called her about 3 days before her party to see how many guests she had, etc. No answer. I called her again the next day, no answer. Her machine says to call back another time, but I left a message anyway, just in case. I didn't hear from her and now we're at the day before the party. So I call her every couple of hours to try to reach her. NOTHING. So, I don't go.

Two weeks passes. I call her today and someone answers. I ask for her and she said "hold on, may I tell her who's calling?" I give her my name and a second later *CLICK*! She hung up on me!!! I am so :mad: right now! I tore the PDS up into a million pieces and threw it away. I'd love to have her at my booth again and give her a piece of my mind! I probably wouldn't...but I wish I could!

===Deep Breath===

I'm over it...
 
I know your pain. I had a catalog host who hung up on me as well! Some people!! I just don't get it!
 
whoa. how immature! that sounds like something i would have done in junior high if there was someone on the other line i didnt want to talk to!

bless & release. you are better off without any host that doesnt have the courtesy to offer an explanation - or atleast cancel ahead of time.
 
Ugh that is frustrating!!

I have a MIA catalog host who I KNOW won't call me back. She kept wanting to extend her show and finally I was firm with its due on XXXX ---and I guess that bit me in the rear, because now she doesnt call back.

I even said "call me either way I won't be home tonight so just leave a message" even though I would be home, I wanted her to feel she had an out. STILL NO CALL.

It is sooooooooooo aggravating. I have trouble with bookings to begin with and now this nonsense.

I FEEL YOUR PAIN!

I bet if you said you were ED MC MAHONS secretary and she just won 12 million dollars she'd take your call. Hee Hee ;)
 
I get so irritated too. Just email me if you don't want to talk to me in person. But these people are rude, self-absorbed and don't have the decency. Too bad it had to happen. I started telling myself I'm worth the time. If there is no contact two weeks before the show, I leave one final message saying that I need to secure child care for the evening of their show and need to hear back from them by... give day and time. When I don't hear from them I let them know that I've contacted the host their show was booked from, that I've giving you the option to have a catalog show instead so their friend doesn't miss out the host special. I also say if they choose not to have a catalog show, they need to send the host packet back to me, as this is a business expense for me.
 

Frequently Asked Questions

What should I do if a host hangs up on me during a call?

If a host hangs up on you, it's important to remain calm and not take it personally. Try to reach out to them again after a short period, perhaps with a text or email to check in. Express your understanding and willingness to help with any concerns they may have.

How can I prevent a host from hanging up on me in the future?

To prevent this from happening, ensure that you establish a rapport with your host early in the conversation. Listen actively to their concerns, be empathetic, and address any issues they may have. Setting a positive tone can help keep the conversation going.

What are some signs that a host might be unhappy during a call?

Signs that a host may be unhappy include short or one-word responses, a lack of enthusiasm, or abrupt changes in tone. If you notice these signs, it may be helpful to ask open-ended questions to better understand their feelings and concerns.

Should I follow up with a host who hung up on me?

Yes, following up is a good idea. A simple message expressing that you are there to support them can help mend the situation. It shows that you care and are committed to making their hosting experience a positive one.

What can I learn from a failed hosting experience like this?

A failed hosting experience can provide valuable lessons. Reflect on the conversation to identify what went wrong and how you might handle similar situations in the future. Continuous improvement in communication and relationship-building skills is key to success in direct sales.

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