Back Order -Or- Stop Sell -Or- Okay? ..... I Need a List!

Click For Summary

Discussion Overview

The thread centers around the confusion regarding the status of various Pampered Chef products, specifically whether they are on backorder or stop sell. Participants share their understanding of the current product statuses and express their experiences with the information provided by the company.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant expresses confusion about the status of Holiday Spreaders and Dot's Wine Glasses, suggesting they are on stop sell and backorder, respectively.
  • Another participant mentions that the Holiday Plates and Platter are on backorder due to unclear communication from the company.
  • Several users discuss the impact of California laws on product availability, with one participant noting that they do not always agree with these regulations.
  • One participant shares that the bamboo items are on backorder due to delays in inventory from China, citing heavy rains as a contributing factor.
  • Another participant questions why Dot's Stemware is on backorder instead of stop sell, suggesting it should be categorized differently based on the company's communication.
  • Some participants express a desire for clearer communication from the company regarding product statuses to reduce confusion.

Areas of Agreement / Disagreement

Views differ on the specific statuses of certain products, with some participants agreeing on the categorization of items while others express uncertainty. No clear consensus emerges regarding the reasons behind the product statuses.

Contextual Notes

Participants share personal experiences and observations regarding product availability and communication from the company, reflecting a range of perspectives influenced by regional regulations and individual circumstances.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants seeking clarity on product statuses and those looking to understand the experiences of their peers regarding inventory challenges.

P
pamperedlinda
Gold Member
Messages
10,156
I'm starting to get confused as to what is okay and what isn't! This is what I think:

Holiday Spreaders - Stop Sell

Dot's Wine Glasses - Back Order

What about the Holiday Plates and Platter?

Anything I'm missing?
 
pamperedlinda said:
I'm starting to get confused as to what is okay and what isn't! This is what I think:

Holiday Spreaders - Stop Sell

Dot's Wine Glasses - Back Order

What about the Holiday Plates and Platter?

Anything I'm missing?
Click to expand...

I'm so confused now myself...& that doesn't take much..;)
 
I think the holiday plates/platter are on backorder, until HO does further testing. JAE had the same question over the weekend, and the note from HO wasn't very clear about them. Those items were confusing, too, because they are affected by a CA law that doesn't affect the rest of the country.
 
Here is backorder status as of last week:Back Order StatusThe following information is current as of Thursday, August 28, 2008:The following items are currently on back order: * Bamboo Square Bowl, Item #2249
* Chillzanne® Rectangle Server, Item #2781
* Chillzanne® Bowl, Item #2785
 
holiday plates/platter are on stop sell. Someone just pointed it out in another thread. (I must have skimmed that part of the note.)
 
3 items are on a stop sell, one now on back order. Those of us in CA (me- not by choice but by the Navy!) don't always agree with CA laws! lol :-)

I hope no one complains about DMV in other states- this one here takes 4-6 WEEKS to just get a new car registered and plates!! YIKES!!!
 
jbdowd0798 said:
3 items are on a stop sell, one now on back order. Those of us in CA (me- not by choice but by the Navy!) don't always agree with CA laws! lol :-)

I hope no one complains about DMV in other states- this one here takes 4-6 WEEKS to just get a new car registered and plates!! YIKES!!!
Click to expand...

Uh, Wisconsin is just as bad...and don't get me started on emission testing in the lower part of the state!!!! I am SOOOO glad I don't have to do that anymore!
 
Are our hosts going to get the bamboo bowl? My host ordered the rectangle Chillzanne and it is on backorder...I hate to have to tell her she doesn't get her bowl either. What was the reason the bamboo bowl was put on backorder?
 
What was the reason the bamboo bowl was put on backorder?
Click to expand...

I'm assuming it is high demand, like when the grill baskets first came out.
 
The bamboo items (bowl and knife block) were on backorder because of delays getting the inventory from China because of heavy rains.
 
  • Thread starter
  • #11
So is this correct?

Backordered
Dot's Stemware

Stop Sell
Holiday Spreaders
Holiday Appetizer Plates
Holiday Serving Plate
 
chefann said:
The bamboo items (bowl and knife block) were on backorder because of delays getting the inventory from China because of heavy rains.
Click to expand...

...or the Olympics. Until the end of July, I worked in a big furniture store, and we were all warned back in Feb. or March that certain vendors (the ones from China) would be at a standstill the entire month of August because everyone got off for the Olympics. Production would continue after the Olympics and so would shipping.

It will be interesting to see when the Bamboo bowls come in. If it's next week, you can almost certainly know it was on hold because of the Olympics.
 
pamperedlinda said:
So is this correct?

Backordered
Dot's Stemware

Stop Sell
Holiday Spreaders
Holiday Appetizer Plates
Holiday Serving Plate
Click to expand...

You are correct, but you need to add the items from Janet's post in #4

The following information is current as of Thursday, August 28, 2008:


The following items are currently on back order:

Bamboo Square Bowl, Item #2249
Chillzanne® Rectangle Server, Item #2781
Chillzanne® Bowl, Item #2785
 
pamperedlinda said:
So is this correct?

Backordered
Dot's Stemware

Stop Sell
Holiday Spreaders
Holiday Appetizer Plates
Holiday Serving Plate
Click to expand...

Yes Linda - Believe you are right! (so glad you started this thread - I too was totally confused!!)
 
  • Thread starter
  • #15
KellyTheChef said:
You are correct, but you need to add the items from Janet's post in #4

The following information is current as of Thursday, August 28, 2008:


The following items are currently on back order:

Bamboo Square Bowl, Item #2249
Chillzanne® Rectangle Server, Item #2781
Chillzanne® Bowl, Item #2785
Click to expand...

Thanks Kelly,

I'm not concerned with the Chillzane since I'm working Sept sales - also, I believe that those two had a 'submit by' date in order to be filled. I'll add the Bamboo Bowl to my list.
 
PamperedDor said:
Yes Linda - Believe you are right! (so glad you started this thread - I too was totally confused!!)
Click to expand...

Last week I started a thread about how it would be SO nice if there was one section on CC where this kind of stuff was summarized! Not just the back ordered stuff - but the stop sells too! Also the stop sells of retiring products!

Just look at the confusion in this thread alone!

I DID email HO, but only received an auto reply.
 
  • Thread starter
  • #17
I just called the Solution Center. This is the list she gave me (this is for the FW catalog only):


Backordered
Dot's Stemware
Bamboo Bowl

Stop Sell
Holiday Spreaders
Holiday Appetizer Plates
Holiday Serving Plate[/QUOTE]
 
I'm just curious why they put the dots stemwear on backorder when really it should be stop sell. I mean, they are not out of them. They stated in the email they were trying to correct the issue with the dots coming off. That to me is a stop sell issue. Just curious.
 
  • Thread starter
  • #19
tabnat80 said:
I'm just curious why they put the dots stemwear on backorder when really it should be stop sell. I mean, they are not out of them. They stated in the email they were trying to correct the issue with the dots coming off. That to me is a stop sell issue. Just curious.
Click to expand...

I'm guessing that it's probably a quick fix and they didn't want to stop sell everything.
 
The email stated that only some of them were bad - like certain batch numbers from the factory. Mine are perfectly lovely. I washed them several times and the dots are still there.
 
yeah but some of the holiday plates didn't test for lead either and they are still put on stop sell.
 
tabnat80 said:
I'm just curious why they put the dots stemwear on backorder when really it should be stop sell. I mean, they are not out of them. They stated in the email they were trying to correct the issue with the dots coming off. That to me is a stop sell issue. Just curious.
Click to expand...

It depends on the lead time to get replacements. If replacements and corrected stock can arrive quickly, it is a backorder issue.

If it is going to take 6-8 weeks to get from overseas PLUS the time to correct the issue, it is a stop sell situation.
 
Oh Ok. Thanks for clarifying

janetupnorth said:
It depends on the lead time to get replacements. If replacements and corrected stock can arrive quickly, it is a backorder issue.

If it is going to take 6-8 weeks to get from overseas PLUS the time to correct the issue, it is a stop sell situation.
Click to expand...
 
pamperedlinda said:
I just called the Solution Center. This is the list she gave me (this is for the FW catalog only):


Backordered
Dot's Stemware
Bamboo Bowl

Stop Sell
Holiday Spreaders
Holiday Appetizer Plates
Holiday Serving Plate
Click to expand...
[/QUOTE]


Thanks for posting this thread Linda, I was going to start one asking the same thing! But luckily or (sadly) my first Sept show isn't until the 18th!
 
I don't want to open a can of worms but all of this makes me wish that more of our products were made in America - and also very thankful for those that are. :(
 
pamperedlinda said:
I just called the Solution Center. This is the list she gave me (this is for the FW catalog only):


Backordered
Dot's Stemware
Click to expand...

it's DOTS stemware with no apostrophe.
 
Right, we don't want "DOT" to be upset and sue for defamation. ;)​
 
So I just checked out my website. In the on-line catalog, they are showing the stop-sell items. I would've thought there would be a not available sign on there somewhere. Maybe if you click on them and go to checkout something would come up?
 
  • Thread starter
  • #29
DebbieJ said:
it's DOTS stemware with no apostrophe.
Click to expand...

oops....:o

I hate it when people butcher grammar...;).
 

Frequently Asked Questions

What does it mean when a product is on back order?

A back order means that the product is temporarily out of stock but will be available again in the future. Customers can still place orders for these items, and they will be shipped once the stock is replenished.

What is a stop sell status?

A stop sell status indicates that a product is no longer available for sale, either because it is permanently discontinued or because it is currently out of stock and will not be restocked. Customers cannot place orders for items with a stop sell status.

How can I find out which products are on back order or stop sell?

You can check the official Pampered Chef website or your consultant portal for the latest updates on product availability. Additionally, your Pampered Chef consultant can provide you with a list of items that are currently on back order or stop sell.

Will I be notified when a back ordered item is available again?

Yes, typically customers will receive a notification via email or through their Pampered Chef account when a back ordered item is back in stock and ready to ship.

Can I still place an order for a back ordered item?

Yes, you can place an order for a back ordered item. Your order will be processed, and the item will be shipped to you as soon as it becomes available again.

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