To convert an online show order to an individual order in PWS, users should first create the individual order in P3 by manually entering the customer's information. If the show has been canceled, changing the host to the customer's name may facilitate the conversion. If the order was paid by credit card, it is essential to contact the customer to retrieve their payment information for the individual order. The process relies on manual entry rather than automated transfer options.
PREREQUISITESThis discussion is beneficial for order management personnel, customer service representatives, and anyone involved in processing online orders within the P3 and PWS systems.
Any help would be appreciated.Yes, you can convert an online show order to an individual order in your Personal Website. This allows customers to receive their products directly without being part of a group show.
To convert an online show order to an individual order, log into your PWS, navigate to the show details, and select the option to convert the order. Follow the prompts to finalize the conversion.
Yes, converting an online show order to an individual order may affect the host's rewards. The total sales will decrease, which could impact the host's free products and discounts.
Yes, you can convert multiple orders from an online show to individual orders. Just ensure that you follow the conversion process for each order you wish to change.
Yes, there is typically a deadline for converting online show orders to individual orders. It is best to complete the conversion before the show closes to ensure all orders are processed correctly.