Chillzanne Rectangle Server Now on Backorder

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Discussion Overview

The thread discusses the backorder status of the Chillzanne Rectangle Server, with participants sharing their experiences and concerns regarding its availability and implications for their sales and customer orders.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant notes the Chillzanne Rectangle Server is now on backorder and expresses hope for updates in the PC Newsire.
  • Another participant shares their surprise at the backorder status.
  • Several users mention the server's popularity, with one participant estimating it as the top seller in its line and sharing their own stock of multiple servers.
  • One participant discusses encouraging customers to purchase the server quickly due to its popularity.
  • Another participant shares their experience of ordering an additional server for incentives or personal use.
  • One participant expresses concern about whether their customers will receive their orders or have to wait for restocking.
  • Several participants discuss their own experiences with backordered items and express uncertainty about the timing of shipments.
  • One participant mentions a cooking show and considers whether to place an order for the server despite its backorder status.
  • Another participant shares a personal experience of needing to replace a gel insert that had leaked.
  • One participant discusses the challenges of returning a cracked insert and contemplates whether to continue showcasing the server.

Areas of Agreement / Disagreement

Views differ regarding the implications of the backorder status, with some participants expressing concern and others sharing strategies for managing customer expectations.

Contextual Notes

Participants are primarily Pampered Chef consultants discussing their personal experiences with the Chillzanne Rectangle Server and its backorder status, reflecting on customer demand and inventory management.

Who May Find This Useful

Consultants interested in understanding the impact of product availability on sales and customer relations may find this discussion relevant.

pampered.chris
pampered.chris
Gold Member
Messages
1,742
I just looked and they now added the Chillzanne Rectangle Server to backorder status. Maybe we'll hear something in the PC Newsire today as to whether or not they are going to go on Stop Sell or if they will continue to fill the orders through the end of the month.
 
why am I not surprised...
 
UGH!! This is the #1 seller of that line I would guess!

I think I have 3 of them on my most recent show!

(Good thing I got 2 extras for my stash downstairs!! lol)
 
I am trying to tell my customers who love them to get them now before they are gone. I know these products are top sellers!
 
I have 3 that I use & I just ordered another one that I'll keep for a good incentive...or maybe I'll just hide it in my house...;)
 
Hide it in your house, Ginger! These will never make it to the outlet!
 
pamperedharriet said:
Hide it in your house, Ginger! These will never make it to the outlet!
Click to expand...

LOL....You're right!!!;)
 
Which is why I got two extras! Insurance on mine in case it springs a leak or something!! lol
 
I have one that I've never used. I was gonna take it to a festival but now NO WAY am I parting with it!
 
I sold three of these and submitted the order on Friday (the 1st); my order is showing as received, but not picking, etc. Does that mean that my guest will get this item or they will have to wait for it to come back in?
 
Its hard to say because it just became back ordered. I had a show that was shipped on the 4th & I just got an email, that the mini bowl is back ordered, but will be sent...HTH
 
Darn! They all ordered these b/c one guest had it, and when I mentioned they were being discontinued they all wanted to get one while they could
 
I have a cooking show on Sunday and the host already has an outside order for the Rectangle Server. Should I still go ahead and place the order, just let the customer aware that it is on backorder?
 
Definitely place the order! They probably put it on backorder in a way to make sure they have enough. I hope my show closes tomorrow in case they have any. I had several in July. I'm sad for those later in the month!
 
I am hoping to get an order in for myself. I placed my order with my director back at our meeting on July 17th, using some "Cluster Dollars" I had earned. She called me this morning to ask me if I have an order to submit within the next couple of days, so that I can add it, and she would reimburse me! UGH. I hope I can get one. My gel insert had sprung a leak after falling out of the freezer one too many times!
 
Bren706 said:
I am hoping to get an order in for myself. I placed my order with my director back at our meeting on July 17th, using some "Cluster Dollars" I had earned. She called me this morning to ask me if I have an order to submit within the next couple of days, so that I can add it, and she would reimburse me! UGH. I hope I can get one. My gel insert had sprung a leak after falling out of the freezer one too many times!
Click to expand...

Is it still within the warranty period?
 
Jules711 said:
Definitely place the order! They probably put it on backorder in a way to make sure they have enough. I hope my show closes tomorrow in case they have any. I had several in July. I'm sad for those later in the month!
Click to expand...

OK..I submitted a small show on the 31st, with a rectangle server & a mini bowl in it. I got the order today & it says mini bowl to start shipping by 08/11 (got the server):D
 
DebbieJ said:
Is it still within the warranty period?
Click to expand...

I believe so, but is that really a product flaw? I was thinking it was my own irresponsibility?:blushing:
 
Well, I just talked to someone at HO, and since I no longer have the gel insert to return, they can't do the adjustment. :(
 
  • Thread starter
  • #20
I have to get mine returned. I have a crack in my insert and I havent used it yet. this was a replacement b/c my other one cracked on the corner and leaked all over!! I better hurry up, but I dont know if I should continue to show it or just show the sectional server now?! what do you all think?
 
I submited a show today and in p3 it didn't give the bo symbol by the mini bowl but it did by the rectanglar server and yet the website says it is still on bo on both weird. I had a women all of the chillzane items :) I was excited.
 

Frequently Asked Questions

What does it mean that the Chillzanne Rectangle Server is on backorder?

When a product is on backorder, it means that it is temporarily out of stock but will be available again soon. Customers can still place orders for the Chillzanne Rectangle Server, and they will be shipped as soon as the product is back in stock.

How long will the Chillzanne Rectangle Server be on backorder?

The duration of a backorder can vary based on supply chain factors. Typically, the company will provide an estimated timeframe for when the product is expected to be back in stock. It's best to check with your Pampered Chef consultant for the most accurate information.

Can I still order the Chillzanne Rectangle Server while it's on backorder?

Yes, you can still place an order for the Chillzanne Rectangle Server even though it is on backorder. Your order will be processed, and you will receive it as soon as the item becomes available again.

Will I be charged immediately for the Chillzanne Rectangle Server if it's on backorder?

Typically, you will be charged at the time of order placement, even if the item is on backorder. However, it's advisable to confirm this with your Pampered Chef consultant, as policies may vary.

What should I do if I need the Chillzanne Rectangle Server by a specific date?

If you need the Chillzanne Rectangle Server by a specific date, it's best to reach out to your Pampered Chef consultant for guidance. They can provide information on estimated shipping times and help you explore alternative products if necessary.

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