ivy5683
- 56
What is a Post Call? Understanding the Meaning and Importance
- Thread starter ivy5683
- Start date
Click For Summary
Discussion Overview
The thread explores the concept of post calls, an automated calling service, and participants share their personal experiences and opinions regarding its use in their businesses.
Discussion Character
- Anecdotal
- Opinion-based
- Exploratory
Main Points Raised
- One participant expresses confusion about the term "post call" and seeks clarification.
- Another participant describes post calls as an automated service used for reminder calls, mentioning a referral link for a reduced fee.
- A participant shares their preference for personal calls over automated ones, noting that they make reminder calls themselves to connect with guests.
- One participant mentions that their director uses post calls to communicate with her team, but they personally do not favor this method.
- Another participant acknowledges initial skepticism about post calls due to their similarity to telemarketing but is reconsidering after hearing about others' successes.
- One participant reports using post calls for over a year with positive feedback from hosts and guests, highlighting the convenience of the service.
- Another participant shares their success with post calls, noting increased attendance and orders, and mentions the cost-effectiveness of the service.
Areas of Agreement / Disagreement
Views differ on the effectiveness and personal touch of post calls, with some participants expressing support for the service while others prefer personal communication methods. No clear consensus emerges regarding its overall value.
Contextual Notes
Participants share a range of experiences with post calls, reflecting varying levels of comfort and success with automated communication in their business practices.
Who May Find This Useful
Consultants considering different methods of communication for their shows and events may find the shared experiences relevant.
chefann
Gold Member
- 22,050
ivy5683
- 56
mrssyvo
- 1,929
I had considered using post calls, but decided against it, because whenever I get an automated call, I hang up. I feel there is something about a personal call that means so much. I offer to make reminder calls for my hostesses, and then I actually make the calls. It does not take very long, and it gives my guests a little taste of my personality,and who I am. My director uses post calls sometimes, to get a message (long) to her team, and I do not care for it at all.
KellyRedHead
- 634
I have used it for well over a year now, and I haven't had a guest say yet they they hated it. My hosts love it and think it is very convienent
I send the call out in the afternoon, so most go to an answering machine and not bothering anyone.
If you would like to know more, please feel free to email me:
[email protected]
Kelly V.
I send the call out in the afternoon, so most go to an answering machine and not bothering anyone.
If you would like to know more, please feel free to email me:
[email protected]
Kelly V.
KellyTheChef
Gold Member
- 7,533
Frequently Asked Questions
What is a Post Call?
A Post Call is a follow-up communication that occurs after an initial sales call or meeting. It is an opportunity for the salesperson to reinforce the relationship with the customer, address any questions or concerns, and provide additional information about the products or services discussed.
Why is a Post Call important in direct sales?
A Post Call is crucial in direct sales because it helps to solidify the connection with the customer, demonstrates commitment to their needs, and can significantly increase the chances of closing a sale. It also allows the salesperson to gather feedback and better understand the customer's preferences.
What should be included in a Post Call?
A Post Call should include a summary of the key points discussed during the initial call, answers to any questions the customer may have had, additional product information, and a clear call to action. Personalizing the message can also enhance the effectiveness of the follow-up.
How soon should a Post Call be made after the initial contact?
Ideally, a Post Call should be made within 24 to 48 hours after the initial contact. This timely follow-up shows the customer that you value their time and are genuinely interested in helping them make an informed decision.
Can a Post Call be done via email instead of a phone call?
Yes, a Post Call can be conducted via email, especially if the customer prefers written communication. However, a phone call can create a more personal connection. It's important to choose the method that aligns with the customer's preferences for the best results.
Similar Pampered Chef Threads
baychef
- missyciccolella Pampered Chef Bookings
Wildfire
- ChefErin Pampered Chef Bookings
pclinskie
- Melissa78 Pampered Chef Bookings
Melissa78
- candiejayne Pampered Chef Bookings
lockhartkitchen
- jenniferlynne Pampered Chef Bookings
gratergirl
- redsoxgirl Business, Marketing and Customer Service
Jennie4PC
- amybic Pampered Chef Bookings
DebPC
- krzymomof4 Pampered Chef Recipes
cmdtrgd
- floccies Recipes and Tips
chefann