Why do some people cancel show bookings and then avoid calls?

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Discussion Overview

This thread explores the experiences of participants regarding canceled show bookings and the challenges of communication with potential hosts. Participants share personal anecdotes about their interactions and frustrations with individuals who cancel or avoid follow-up calls.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, recounts a situation where a potential host canceled a show and avoided calls, expressing confusion about why people find it difficult to say no directly.
  • Another participant shares a similar experience with a catalog host who seemed to hang up on them, leading to feelings of frustration and questioning their own actions.
  • Several users mention having experienced being hung up on or ignored, with one participant humorously noting the lack of manners in such interactions.
  • One participant states they prefer to communicate via email rather than phone calls to avoid these uncomfortable situations.
  • Another participant reflects on instances where people express interest in hosting but then do not follow up, leading to self-doubt about their messaging.
  • Some participants suggest that voice similarities within families could explain miscommunication in phone calls.

Areas of Agreement / Disagreement

Views differ on the reasons behind the lack of communication from potential hosts, with some attributing it to rudeness while others consider possible misunderstandings or personal circumstances.

Contextual Notes

Participants share experiences primarily related to their roles as consultants, highlighting the emotional impact of these interactions on their business practices.

Who May Find This Useful

Consultants who encounter similar challenges in communication with hosts may find these shared experiences relatable and insightful.

S
sfdavis918
So I'm making my calls last night and I called someone who had booked a show then ended up canceling after not calling back any of my coaching calls. She is a Partylite consultant so I was a little put off by it, but she seemed kind of sincere in her explanation as to why. It has been about 4 months since that incident so I decided to check up on her and see if she was interested again.

I call. The 18ish yo son answers and says yes, he'll get his mom (after I told him who I was). I could tell he put his hand over the receiver to get her. After probably two minutes my host (or almost host) gets on the phone and says "Amy's not available can I take a message?" Umm, then who are you??? It was definitely her as I have talked to her several times and definitely recognized her voice. So I tell her who I am and she says Amy will definitely call you back.

Yeah, right, like I'm holding my breath for that! It took everything I had not to say, ok Amy, I look forward to hearing from you.

Why do some people feel like they have to do things like that? Is it really that hard to say no, thanks? And she is a consultant for another company! You would think she would know better! What do people think you are going to do when they say no to you? I just don't understand.

OK, vent over. Thanks!!
 
Ridiculous! Been there done that though, unfortunately!

I had a catalog host from about a month ago who at that time said she had 4 orders so far and we would close on such and such date. I tried several times to close out her show but kept getting her voice mail. I had actually basically written her off ,but yesterday, I was on a calling spree and decided to make a bunch of calls, she was included. This time I called from my home # and amazingly enough she answered! Well, I identified myself and she sounded happy to hear from me. Well, next thing you know the phone disconnected. I swear she hung up on me! I tried calling her back and got voicemail, left her a message and of course never heard from her yet again! Some people!

Makes me think sometimes like , "What did I do?" But have to realize that it's most likely not me and that some people are just plain RUDE!!!
 
I have had people hang up on me also. I wonder who taught them manners!

Ann R.
 
And this is one of the reason's why I rarely ever call people. I've done catalog shows from start to finish without ever speaking to the host. I do everything over email. Sorry this happened to you!!! People are just so tacky sometimes!
 
I had a host once that answered the phone (without saying hello? or anything) "I'M BUSY, I DON'T HAVE TIME RIGHT NOW!". Um, okay??

To give her the benefit of the doubt though, she could have a sister/mother/daugther who sounds just like her. If I answer my sister's phone, everyone thinks I'm her. If I call and my neice answers, I have to listen to see if it's my neice or my sister. It could happen.
 
I have had people leave a message on my machine saying that they are interested in hosting a show and then I could never get a hold of them or they don't call me back. I have to admit I second guess myself as to what I could have said in my message (back to them) that possibly made them thing "okay, nevermind!" I haven't had this happen to me though, most of the time when I make calls people are friendly and either say not right now or they tell me what month would be better.

Don't let this or the handful of people like this turn you off getting on the phone though. The phone is our friend (say it enough times you might believe it.) I dreaded it at the beginning but if there is one of ten at the very least that becomes something I'm happy. I wouldn't be a Director or earned two trips now if I didn't use the phone. :)
 
I totally sympathize with you! Maybe her and her daughter sound alike? My sisters(2) and I all sound exactly the same. My husband can't tell the difference on the phone. Maybe thats what happened? Maybe?
 
That just stinks! I'm sorry about that! Geesh, and to think I had tons of broken up cake pieces I could have given to you to toss at her for being such a twit!
 

Frequently Asked Questions

Why do some people cancel show bookings?

There can be several reasons for canceling show bookings, including personal emergencies, scheduling conflicts, or a change in interest. Life events can arise unexpectedly, leading individuals to prioritize other commitments over hosting a show.

What might cause someone to avoid calls after canceling?

After canceling, some individuals may feel guilty or uncomfortable about the situation, leading them to avoid communication. They might also be unsure of how to explain their decision or fear disappointing the consultant.

Is it common for people to cancel and then not respond?

Yes, it is relatively common for individuals to cancel and then avoid further communication. This behavior can stem from a desire to avoid confrontation or the pressure of feeling obligated to reschedule.

How can I handle a situation where someone cancels and avoids my calls?

The best approach is to give them some space and time. After a few days, you can send a friendly message expressing understanding and offering to reconnect when they feel ready. Keeping the tone light and non-pressuring can help ease any discomfort.

What can I do to prevent cancellations in the first place?

To minimize cancellations, ensure clear communication about the show details and expectations. Building a personal connection and understanding their motivations for hosting can also help. Additionally, providing flexible options for scheduling can make it easier for them to commit.

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