Did You Forget to Use Your Pan-O-Rama Points?

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Discussion Overview

The thread centers around the extension of the redemption deadline for Pan-O-Rama points, with participants sharing their thoughts on the clarity of the original deadline and the implications of the extension. Many express personal experiences regarding missed deadlines and the reactions to the home office's decision.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, notes that the original deadline of December 31 was clear and suggests that many must have missed it.
  • Another participant shares their experience of being grateful for the extension, having forgotten to redeem their points.
  • Several users mention that the extension is generous, but express surprise at the home office's decision to make an exception.
  • One participant expresses frustration over past experiences where exceptions were not made for them, highlighting a perceived inconsistency in policy.
  • Another participant discusses the confusion among consultants, particularly within the Hispanic Market, regarding the redemption process.
  • Some participants reflect on their own close calls with deadlines and emphasize the importance of tracking promotions.
  • One participant mentions the significant number of points they had to leave unredeemed, indicating a broader issue of missed opportunities among consultants.
  • Another participant praises their upline director, noting the positive impact of their training and support.

Areas of Agreement / Disagreement

Views differ on the clarity of the original deadline, with some participants believing it was clear while others acknowledge confusion. There is no clear consensus on whether the extension is viewed positively or negatively, as opinions vary widely.

Contextual Notes

Participants share personal anecdotes related to the Pan-O-Rama points and deadlines, reflecting a mix of experiences and sentiments regarding the home office's policies and communication.

Who May Find This Useful

Consultants who have experienced similar issues with deadlines or who are interested in the dynamics of the community's response to home office decisions may find this discussion relevant.

Kitchen2u
Kitchen2u
Messages
1,590
Here's a copy of an email a consultant who forgot to redeem her points by Dec 31:

Dear Consultant,

As you know, you earned Pan-O-Rama points by selling The Pampered Chef® cookware from Aug. 1 – Nov. 30, 2007. These points could be redeemed for free Stainless or Executive Cookware pieces. As stated on the promotional flyer, the Pan–o–rama redemption page and in Weekly Bites, all points had to be redeemed by midnight on Dec. 31, 2007 or they would be forfeited.

It has come to our attention that there was some confusion regarding the forfeiture of unused points. Because we know how important it is for you to have cookware to demonstrate at your Shows, we will make a one–time exception to the rule. As a result, you will have until Jan. 31, 2008 to redeem your unused points.

Please be aware, after this date, the unredeemed points will be forfeited and no exceptions will be made.

Also, going forward, exceptions will not be made to promotional rules, so please make sure you read the promotional flyers carefully and adhere to any deadlines.

To redeem your points, go to Consultant’s Corner > Consultant Incentives > Promotions and Programs > Redeem Pan-O-Rama Points. Remember, you only have until Jan. 31, 2008 to redeem your points or they will be forfeited. Don’t wait!

The Pampered Chef
 
What confusion? I thought it was made very clear when the deadline was. Everything I read had Dec 31st. They must have had ALOT of people not redeem their points.

This is a good thing for those people that weren't paying attention :)
 
  • Thread starter
  • #3
GeorgiaPeach said:
What confusion? I thought it was made very clear when the deadline was. Everything I read had Dec 31st. They must have had ALOT of people not redeem their points.

This is a good thing for those people that weren't paying attention :)
Click to expand...

I thought it was clear too, but I'm thinking maybe with the holidays, they've decided to be Santa in January ~ OR ~ there was a slew of them who forgot.
 
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I agree....it was clear. But, it is nice of them to do this and good for those who forgOt! It could have been anyone of us!!! I'm sure we all have missed deadlines at some time or other!! :rolleyes:

Now, those who forget........GO GET YOUR COOKWARE!! :chef: :D :chef:
 
I got the email and am so excited. It was clear but I was one of the ones who forgot to redeem my last few points, so, I am so grateful for this second chance.
 
I didn't have enough points left for anything else. Too bad they wouldn't let us give them away...LOL
 
I think it was very clear, but it is extremely generous and kind on HO's part to extend this. Could there have been a large group of consultants that didn't redeem? Me, I couldn't redeem fast enough!! I had 1 point leftover!! Talk about cutting it close.
 
That's not fair last year for the fall products I was -$3.34 short for the level 3 6000.00 to earn fall products and the would not do anything for me . they said I f we change the rules for you we would have to change rules for others
i am going to call HO on Monday to see whats up
 
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Shawnna said:
I didn't have enough points left for anything else. Too bad they wouldn't let us give them away...LOL
Click to expand...

I had 81 points left over...maybe you and I could go in on something together...if not I think I might be able to purchase the handle on a lid or something like that! :)
 
  • Thread starter
  • #10
chef131doreen said:
That's not fair last year for the fall products I was -$3.34 short for the level 3 6000.00 to earn fall products and the would not do anything for me . they said I f we change the rules for you we would have to change rules for others
i am going to call HO on Monday to see whats up
Click to expand...

I'm not an oldie (7 yrs in the biz) but from what I've heard from "seasoned" (over 10-15 years) consultants...HO has never changed their minds...for the exact reason you've stated here. Frankly, I was VERY surprised with this decision they've made. I think they are going to REGRET this BIG time.

Bottom line ~ Keep CLOSE TRACK or your requirements for incentives & READ the details ~ with thousands of consultants complaining because they keep track or read, it's not HO's fault. Take responsibility of your own actions.

Doreen or anyone else who missed a deadline/requirement: I'm not trying to come down hard on YOU...you just happened to post the reason HO doesn't usually change their minds on a deadline. Please no hate mail . . . we're all adults, we can track and read, can't we?
 
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  • Thread starter
  • #11
Doreen ~ I do "feel" for you...missing Level 3 of November's Sell-A-Thon...that hurts!
 
I personally know that a lot of people forgot. There were several people in my cluster that didn't redeem them so I asked the directors to contact their downline. I haven't checked to see if most responded. It almost happened to me! It's just hard to believe it's January already! I think that's part of it. I don't think I know anyone that doesn't feel December was about 2 days long!I'm happy for those that missed it, but it is frustrating for anyone else that missed a deadline or made a mistake on a show or whatever. It just shows that you need to be completely aware of where you with each promotion. I definitely check and make sure to get to my goals if possible.
 
I e-mailed the HO, some supervisors I know and managers to explain what happened with two of my consultants who missed out on redeeming ALL of their points. They are both Hispanic Market consultants, one has a computer the other one doesn't, one is Spanish ONLY. I sent the e-mail because I promised them I would, thinking they would not make an exception but would send me the standard e-mail explaining just what some have mentioned on this post. I have been in the same boat having missed out on things I had my heart set on for not calculating correctly or missing a deadline. So I knew... I just wanted them to see that I tried to do something. I got a call from the home office at around the time the first e-mails went out and it was explained to me that MOST of the people that missed out on redeeming their points were Hispanic Market consultants. I don't know if that had anything to do with it and although I am surprised with the rest of you I am thrilled that they wont miss out as they had not redeemed even a single point and both had a significant amount. They just didn't understand or didn't read. No excuse I know....
 
Agree, wrong, wrong, wrong, They are going to regret this.
Did they read Doris's Book?
 
I really didn't think they would do anything for me but when I was talking to Friale Yan ( in my upline) she told me to call. I had to exept my mistake and I learned a good one that time. And I even submitted 7200.00 that month

I am only mad because of what they are doing now .I understand that if they made an exeption for me they would have to do the same for othere's That is why I also don't understand that they made this exeption for the Pan o Rama . I also think it was clear on when to redeam the points, and they say they want consultants to sell cookware so thats why they want them to have it , Well I also worked hard to earn Fall Products to sell them and not have to buy them
 
I had to leave 323 points on the table - 2 pts short of a grill press or something like that. They must've had a significant number of people not reedem!

Off topic, is Friale Yan an amazing upline director? She is a selling machine and she seems like a real hoot. Just curious!

Susan
 
Yes we are Soo LUCK to have Friale as an up line Director, her trainnig shows and meetings are awsome . you leave her house rady to sell to the world . I had breakfast at her house as a Trainng meeting not too long ago with a few people and itwas really great.

And yes she is a real hoot , she si really funny
 
Oh man!!!...323 points, so close. I only had about 85 or so left...or maybe it was 35, either way not enough for anything else. I was able to get the 12" SS Skillet and a lid for my Family Skillet.
 

Frequently Asked Questions

What are Pan-O-Rama Points?

Pan-O-Rama Points are a rewards program offered by Pampered Chef that allows customers to earn points for purchases, which can then be redeemed for discounts or free products. It's a way to reward loyal customers for their continued support.

How do I earn Pan-O-Rama Points?

You earn Pan-O-Rama Points by making purchases through Pampered Chef, attending cooking shows, or participating in special promotions. Each dollar spent typically translates into a certain number of points, which accumulate over time.

What happens if I forget to use my Pan-O-Rama Points?

If you forget to use your Pan-O-Rama Points during a transaction, they will remain in your account and can be used for future purchases. However, it's important to keep track of their expiration dates, as points may have a limited validity period.

Can I check my Pan-O-Rama Points balance?

Yes, you can check your Pan-O-Rama Points balance by logging into your Pampered Chef account on their website or app. Your points balance will be displayed in your account dashboard, along with any upcoming expiration dates.

How do I redeem my Pan-O-Rama Points?

To redeem your Pan-O-Rama Points, simply add eligible products to your cart during checkout. You will have the option to apply your points for discounts or free items. Make sure to select the points you wish to use before completing your purchase.

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