Experiencing Issues with Adobe Reader?

Click For Summary

Discussion Overview

This thread centers around participants sharing their experiences and challenges with Adobe Reader, particularly issues related to opening PDF files and browser compatibility. Various troubleshooting methods and alternative software options are discussed.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant reports issues with Adobe Reader causing their browser to freeze and shut down when attempting to open files.
  • Another participant suggests uninstalling and reinstalling Adobe Reader as a potential solution.
  • One user inquires about the specific browser and Acrobat Reader version being used, noting compatibility issues with older versions of Firefox.
  • Several participants mention difficulties in uninstalling Adobe Reader and express frustration with the process.
  • One participant shares that switching from Internet Explorer to Firefox did not resolve their issues.
  • Another user mentions using Foxit Reader as a faster alternative to Adobe Reader, highlighting its efficiency and lower resource usage.
  • One participant notes that they experienced similar issues with PDFs from a specific website, which were resolved after updating Adobe Reader.
  • Another participant describes a successful resolution by using "Windows Install Clean Up" to remove Adobe Reader and install an updated version.

Areas of Agreement / Disagreement

Views differ on the effectiveness of various troubleshooting methods, and no clear consensus emerges regarding the best solution to the issues experienced with Adobe Reader.

Contextual Notes

Participants share personal experiences with different versions of Adobe Reader and alternative PDF readers, as well as their interactions with various web browsers.

Who May Find This Useful

This discussion may be of interest to those experiencing similar technical issues with Adobe Reader or looking for alternative PDF reading solutions within the consultant community.

Stampaholic1961
Stampaholic1961
Gold Member
Messages
656
Does anyone have experience with Adobe? I'm having problems with it! If I try to click on an Adobe file to open it, my browser freezes then shuts down. If I right click & "save target as"... then I can open it. I've tried updating to a newer version but it won't let me do that either. It says to contact the system administrator for help. I would appreciate any advice from any computer experts out there! Thanks in advance!!
 
I am CERTAINLY no expert...

Maybe try UNINSTALLING it, and then re-install it.

Others have other ideas?
 
That's what I would do Kelly. Bev, what browser (also version number) are you using, as well as version of Acrobat reader? Some early versions of Firefox didn't recognize the Acrobat plug-in.
 
  • Thread starter
  • #4
I tried to un-install it but it won't let me do that either!!

I have Adobe 7.0.8. I'm having a stupid attack...I can't find
what version of Internet Explorer I have!!
 
Internet Explorer could be part of your problem. My hubby is a computer tech and he said that Explorer 7 was the worst one for things like that. I'm not even allowed to use Explorer anymore. We use Firefox (which you can download for free). To find what version you have go to help on the taskbar and click on "about Internet Explorer". Hope this helps a little.
 
  • Thread starter
  • #6
I was using Internet Explorer 7. I switched to Firefox & tried again & still have the same problems. I did a Google search for the error number & went through the process they recommended & still can't get it to work! Very frustrated here!!!Thanks for all the advice everyone!
 
The only thing I use Explorer for is TPC and work, because the programmers at TPC and my project management website don't seem to like Firefox very much.Try using the Control Panel and look for Install and Uninstall Programs...and get rid of all the Acrobat program files you have installed. I have three versions of Reader on my system and they all seem to play nice together, but you may not be so lucky.
 
Stampaholic1961 said:
I tried to un-install it but it won't let me do that either!!

I have Adobe 7.0.8. I'm having a stupid attack...I can't find
what version of Internet Explorer I have!!
Click to expand...

I updated to Adobe version 8 recently, so that might be part of the problem - you need the current version? HTH and good luck! :)
 
You might also consider ditching Adobe Reader altogether. I use Foxit Reader - it's free, works just as well, doesn't take so long to open, runs faster and just uses fewer computer resources. Never had a problem with it.http://www.foxitsoftware.com/
 
  • Thread starter
  • #10
jenniferp417 said:
You might also consider ditching Adobe Reader altogether. I use Foxit Reader - it's free, works just as well, doesn't take so long to open, runs faster and just uses fewer computer resources. Never had a problem with it.

http://www.foxitsoftware.com/
Click to expand...

Ok, I downloaded Foxit Reader. It's working great for opening PDF files that I already have saved to my computer but I can't get PDF's from PC's website to open with it. Any suggestioins?
 
Bev, right after you posted your problem, I started having the same issue with PDF's from CC. Weird. However, downloading and installing the latest version of Acrobat Reader fixed it for me. Or that was just a coincidence, and it had been broken because the PDFs in question were the new ones that HO just made available. Perhaps there was a glitch on that end.
 
Bev, really? I have had zero problems. I just went to CC and opened one and had no problem. :(I don't think Foxit makes itself the the "default" PDF reader automatically, the way some programs do.Look at this, see if it helps:
http://www.foxitsoftware.com/support/techsupport/showfaq.htm#rdr_04
 
Sometimes if you open adobe reader and then do your online browsing/opening of files everything will work fine. I had to do that for a number of months before a 2nd update/reinstall finally fixed my problems.
 
  • Thread starter
  • #14
I finally got things fixed!!! I had to run "Windows Install Clean Up" & remove Adobe that way. Every other way I tried to remove it gave me error messages.
The Windows Install Clean Up let me remove the old version & install the updated version. Now I can open Adobe or Foxit files!!! Thanks everyone for your help & advice.
 
Wow that is weird, glad you got the problem fixed.
 
Wonderful!
 

Frequently Asked Questions

What should I do if Adobe Reader won't open my PDF file?

If Adobe Reader won't open your PDF file, try the following steps: ensure that the file is not corrupted by trying to open it on another device or with another PDF reader. If it still doesn't work, update Adobe Reader to the latest version, or reinstall the application. Additionally, check if your operating system is up to date.

Why does Adobe Reader keep crashing when I try to open a PDF?

Adobe Reader may crash due to various reasons, including outdated software, corrupted installation, or conflicts with other applications. To resolve this, ensure that you have the latest version of Adobe Reader installed, disable any conflicting plugins or extensions, and consider reinstalling the software if the problem persists.

How can I fix the "File is damaged" error in Adobe Reader?

If you encounter a "File is damaged" error, it typically means the PDF file is corrupted. You can try to recover the file using PDF repair tools available online. If you have a backup of the file, try opening that version instead. Additionally, check if the file opens in other PDF readers to confirm the issue is with Adobe Reader.

Why is Adobe Reader not printing my PDF documents?

If Adobe Reader is not printing your PDF documents, check your printer connection and ensure it is set as the default printer. Additionally, ensure that you have the latest printer drivers installed. You can also try printing from another application to see if the issue is specific to Adobe Reader. If all else fails, try reinstalling Adobe Reader.

How do I resolve issues with Adobe Reader's performance or slow loading times?

To resolve performance issues with Adobe Reader, first, ensure that your computer meets the system requirements for the software. Close any unnecessary applications running in the background to free up resources. You can also try clearing the cache and temporary files in Adobe Reader, and consider disabling any unnecessary plugins or features that may be slowing it down.

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