How do I enter customer discounts in PP?

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Discussion Overview

This thread discusses the process of entering customer discounts in Pampered Chef's payment processing system, with participants sharing their experiences and challenges related to this topic.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant expresses confusion about how to enter discounts for customers in the payment processing system.
  • Another participant mentions that there is an option for a "consultant gift" on the payment screen, which allows for entering discounts.
  • Several users discuss the absence of the "consultant gift" option in the Canadian version of the payment processing system.
  • One participant shares their experience of covering the difference owed at the end of the show when the "consultant gift" option is not available.
  • Another participant notes that the "on account" option is used for customers who will pay later, and they question how to manage discounts with this option.
  • One participant mentions that they have seen the "consultant gift" option in the American version of the payment processing system.
  • Another participant indicates they will explore the features of their payment processing system once technical issues are resolved.

Areas of Agreement / Disagreement

Views differ regarding the availability of the "consultant gift" option, with some participants confirming its presence in the American version while others note its absence in the Canadian version. There is no clear consensus on the best method to handle discounts in the absence of this option.

Contextual Notes

Participants share personal experiences related to using different versions of the payment processing system, highlighting variations in features and functionalities.

Who May Find This Useful

Consultants using different versions of the Pampered Chef payment processing system may find this discussion relevant as they navigate customer discounts.

lotsadots
lotsadots
Messages
22
:confused:

I am confused. I keep reading posts where y'all will give a discount to customers for various reasons. How do these discounts get entered when you enter them into PP or do you just cover the balance owed?

I have friends who just lost their home in a fire and I'm hosting a benefit cooking show for them. If the guests order an item for my friend's kitchen I wanted to give them a 10% discount on anything they order for themselves in addition, but can't figure out how I'd enter it on their order form.

I'm probably missing something obvious, but I'm missing it anyway! :eek:
 
In the payment screen there is an option for consultant gift. Click on that and put in how much you want to pay for. It will ask you at some point (I think when you submit the show) if you want to add a business expense record for it - say YES!HTH
 
  • Thread starter
  • #3
Wow, a quick reply thanks so much! I'm assuming you meant the "On Account" option? I always wondered what in the world that was for! :)
 
No, on account means that they are going to pay you later. I did mean Consultant Gift. Is it there for you?
 
I don't see Consultant Gift...I've been wondering this too!
 
Nope :mad: :( We don't have the 'consultant gift' option on the Canadian version of PP.

I just put their payment in and then click 'add a payment' and put in the additional amount owed by me (their discount)

Clear as mud? :confused: :)
 
I have never seen the consultant gift. I usually just cover the difference owed at the endo of the show before I submit. Thsi would make life a whole lot easier on me. Is the "consultant gift" something on PP+???
 
It is on the American version - I use it all the time!
 
I believe on the US version there is credit card, cash, cheque, and consultant gift as payment options. Correct me if I'm wrong :) Ours is the first three and then on account.
 
We also have on account.
 
Once I get the quirks out of my laptop...I will see what this offers me (P3) :D
 
Darby...It's on the older version of PP Too...
thechefofnorthbend said:
Once I get the quirks out of my laptop...I will see what this offers me (P3) :D
Click to expand...

Darby:

The on acct and consultant gift is on the older version too. I haven't upgraded to the PP3 yet, I"m kinda afraid to until after taxes are filed!!

Liz
 
Oh P3 we have:

Check - Credit Card - Cash - On Account - Consultant Gift
 
  • Thread starter
  • #14
I have the Canadian Version, so I don't have the Consultant Gift Option, grrrr. Wouldn't the "on account" option work for me then I just pay the difference with my PC Debit? Just not sure where the balance is ending up when it goes into "on account" then... where do I find that balance once it goes there?
 
Last edited:
When i've done this, I just enter it as cash and pay the difference out of my bank account.
 
  • Thread starter
  • #16
I think that's what I'll do Winnipegk... Thanks everyone for all the help!
 

Frequently Asked Questions

How do I enter customer discounts in Pampered Chef?

To enter customer discounts in Pampered Chef, log into your Consultant Portal and navigate to the order entry section. Here, you can input the customer's order details and apply any applicable discounts before finalizing the order.

Can I apply multiple discounts to a single order?

No, Pampered Chef allows only one discount to be applied per order. You will need to choose the most beneficial discount for your customer when processing their order.

What types of discounts can I offer my customers?

You can offer various discounts, including promotional discounts, host discounts, and any special offers that may be available during a specific campaign or event. Always check the latest promotions in your Consultant Portal.

How do I ensure the discount is applied correctly?

Before finalizing the order, double-check the discount applied in the order summary. Make sure the discount amount reflects the intended reduction and that it is visible in the customer's order confirmation.

What should I do if the discount doesn’t apply automatically?

If the discount doesn’t apply automatically, verify that you have entered the correct discount code or selected the appropriate discount option. If issues persist, contact Pampered Chef support for assistance.

You must log in or register to reply here.

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