Host Instructions for a Successful Event with chefwilkie in Burlington, NC

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Discussion Overview

This thread explores various methods of coaching hosts for successful events, focusing on communication strategies such as phone calls, face-to-face meetings, and written instructions. Participants share their personal experiences and preferences regarding host preparation.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, inquires about using a letter to communicate expectations to hosts.
  • Another participant shares their experience of relying on regular phone calls with hosts rather than written instructions.
  • One user mentions that they find phone calls keep hosts excited and engaged, although they also utilize email coaching due to time constraints.
  • A participant discusses the benefits of face-to-face coaching, noting that it helps build relationships and can lead to higher sales and bookings.
  • Another consultant agrees with the face-to-face approach and emphasizes the importance of rapport, suggesting it makes the business more enjoyable and reduces cancellations.

Areas of Agreement / Disagreement

Views differ on the effectiveness of written instructions versus personal communication methods. Some participants prefer phone calls and face-to-face interactions, while others consider written letters as a potential tool.

Contextual Notes

Participants share their individual practices and experiences in host coaching, reflecting a variety of approaches within the consultant community.

Who May Find This Useful

Consultants looking for insights into different host coaching methods may find this discussion relevant.

C
chefwilkie
I was wondering if anyone had a form or letter they insert into Host Pkg which instructs them on your expectations?

Example: If other snacks will be provided please make sure kitchen is available to consultant when she arrives, please be dressed and ready for guest, etc....

Thanks

chefwilkie
Burlington, NC
[email protected]
 
I don't give my hosts a letter about those things. I actually call the host at least once a week for 3 weeks leading up to her show- sometimes I call more. During those phone calls I talk to the host about those things. Has anyone tried a letter like this? If so do you find it more helpful?....
 
The first is a checklist for you, the consultant to use.

The second file is an outdated how to have a $1000 show for the host (outdated cause it is still in the point system).

The best way is to have that phone call instead of a letter....keeps them excited. I must say that I do a lot of email host coaching though...not enough time in my day.

Patsy McGovern (National Senior Executive Director) always says....The size of your paycheck is a direct reflection of your time on the phone.
 

Attachments

Steve WiltshireAt National Conference you will have the opportunity to take a class with the Wiltshires. I have had training classes with them in the past and they are really big on Person-to-Person host coaching. That means meeting them at Starbucks, your house, the playground (it they have little ones) or their house (I prefer this because you can see the space you'll be working in) and going over the packet.

It should take about 30 minutes. Cover every piece of paper you put in your packets. This will give you an opportunity to lay the seeds of recruiting (because you are putting some recruiting info in there, right?). You will also stress the need to book through the party. It also gets a relationship built with that host.

I have started doing this practice this year and with every host I was able to meet with there was at least 1 booking (sometimes hers for later in the year), higher sales, and I have recruited one hostess. There is also a slimmer chance of cancellations because you have built a relationship with her. Many times you will talk about your lives and stuff more than The Pampered Chef, which is great. I also found an awesome bible study this way!
 
  • Thread starter
  • #5
Thanks to all, in addition to phone coaching will try this docs
 
Totally agree!I think the face to face approach is best, when possible. Then I rely heavily upon email (and of course, the 3 phone calls). I spoke with my director about it and she said the company is totally moving towards face to face host coaching, so we are ahead of the game! I find, like Chef Kearns said, that you develop a great rapport with your host, talk about stuff other than Pampered Chef, really can meet a new friend, friends for your kids etc. It makes the business that much more appealing because they are not "just customers". Of course, it limits cancellations, makes your job not a "chore" (you like talking to them) and makes it really comfortable for you on the day of the show!! And this all means better sales in the end!

Just thought I'd add my two cents, and encourage you to think about less letters and more contact! :-) You won't regret it!!!
 

Frequently Asked Questions

What are the key steps to prepare for my Pampered Chef event with chefwilkie?

To prepare for your event, start by selecting a date and time that works for you and your guests. Next, create a guest list and send out invitations, either digitally or via traditional mail. Make sure to communicate the theme of the event and any special promotions. Lastly, familiarize yourself with the Pampered Chef products that will be showcased during the event and prepare any necessary materials or recipes in advance.

How can I encourage my guests to RSVP for the event?

To encourage RSVPs, make your invitations engaging and emphasize the fun aspects of the event, such as cooking demonstrations and the chance to win prizes. You can also set a deadline for RSVPs and follow up with guests a few days before the event to remind them. Offering a small incentive, like a discount on their first order, can also motivate guests to respond.

What should I do if a guest cannot attend the event?

If a guest cannot attend, encourage them to place an order online or through you before or after the event. You can also offer to send them a recording of the event if it’s being held virtually, or provide them with a catalog and information about the products showcased. Keeping the lines of communication open will help them feel included even if they can't attend.

How can I make my event more interactive for guests?

To make your event interactive, consider incorporating hands-on activities where guests can participate in cooking or preparing recipes using Pampered Chef products. You can also host games or trivia related to cooking and the products. Encourage guests to ask questions and share their own cooking tips and experiences to foster a lively discussion.

What follow-up actions should I take after the event?

After the event, send thank-you notes to your guests for attending, along with a summary of the products showcased and any special offers available. Follow up with those who expressed interest in ordering and provide them with the necessary links or information. Additionally, gather feedback from your guests to improve future events and maintain engagement with them.

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