Zyliss Rotary Grater with 2 Barrels: Why Only 1 on Ours?

[ChefKeender]

Yesterday I was shopping at my local supermarket, and something caught my eye. It was a rotary grater that looks identical to ours, made by Zyliss. I know they make/made some of our products so I wasn't too surprised to see it. What did surprise me, though, was that it came with two barrels. I almost bought it so I could have a barrel with larger holes. Why does ours only come with one barrel? It seems harder to shred cheddar and mozzarella, and sometimes I don't want such a fine grind. Hmph!!!

 

[kspry]

Maybe the 2nd drum will be a "new" product next season?
Curious, how much was the Zyliss?

 

[ChefKeender]

I think it was around $15. But little or no warranty, I'm sure.

 

[Kitchen Diva]

Hmmm, very interesting!

 

[Intrepid_Chef]

Someone at conference said they didn't include a grate container b/c that would make the product too expensive. I imagine the same logic comes into play with the second container.

 

[dannyzmom]

Here it is:
http://www.cutleryandmore.com/details.asp?SKU=9136
Similar, yes...but many differences.
Ours can be used lefty or righty
Ours can grate in both directions
Our one barrel can be used for both hard and soft cheeses.

 

[babywings76]

I think our handle seems better also

 

[rlombas]

Hi there! Thank you for bringing this to our attention. We take pride in providing high-quality products to our customers, and we understand your frustration with only having one barrel on our rotary grater. Our team is constantly evaluating and improving our products, and we will definitely take your feedback into consideration for future versions of our rotary grater. However, we also want to assure you that our grater is designed to provide the perfect shred for most types of cheese, and we recommend adjusting the pressure and speed of grating to achieve your desired texture. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your support of our products!