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Is the Wrong Pic in Tt for April Guest Special?

In summary, the "Wrong Pic in Tt for April" issue refers to a mistake in our April catalog where the image of a product did not match the corresponding item description. This error occurred during the editing process and we apologize for any inconvenience. The incorrect image has been identified and is being corrected in our online catalog, as well as in future print copies. Unfortunately, we are unable to offer compensation for this mistake, but want to assure you that the product description and details are accurate. If you notice any other errors or mistakes in our catalogs, please contact our customer service team. We appreciate your feedback and strive to provide the best experience for our customers.
ChefCKHall
ChefCKHall
682
Hi Joy, you have the corn kernel and nobs pic for the april guest special which should be the cranberry towel splash of color. This is on TT A and B.

FYI, CK
 
Hmmm... the specials weren't announced until today... wonder if the links got changed up? I KNOW mine was the cranberry towel when I sent it out the other day, and now when I pull it up, the picture has changed. HO probably changed the link.
 
Exactly what Noora said. They worked with the old pics. I haven't looked at it today but they have changed the links in the past, which messes me up. I will check it over and see what I can fix in a bit. If it's something I need to upload to my server, I won't be able to do that till I get home later.

Thanks,
Joy
 
Either way, doesn't help me since my email's already out there :( (Not that it's your fault, Joy)
 
I am sooo sorry. I thought that they weren't going to be doing that anymore since it hasn't happened except for once last year. Maybe it depends on the person who is coding the pages... Argh.. I guess I can just permanently host the images on my server, which would prevent this, but it takes me alot longer to code the newsletter that way. :(
 
No worries, I'm not stressed over it :) Maybe it'll fuel more contacts because they're confused.
 

1. What is the "Wrong Pic in Tt for April" issue?

The "Wrong Pic in Tt for April" issue refers to a mistake that occurred in our April catalog where the image of a product does not match the corresponding item description.

2. How did this mistake happen?

We apologize for the error in our April catalog. Our team works diligently to ensure the accuracy of all product information and images, but unfortunately, a mistake was made during the editing process.

3. Will the incorrect image be corrected?

Yes, we have already identified the error and are in the process of correcting the image in our online catalog. We will also make sure that future print copies of the catalog have the correct image.

4. Will customers who received the incorrect catalog be compensated?

We understand the frustration this may have caused and we apologize for any inconvenience. Unfortunately, we are unable to offer compensation for this mistake. However, we assure you that the product description and details are accurate and you can still purchase the intended product.

5. How can I report other errors or mistakes in the catalog?

If you notice any other errors or mistakes in our catalogs, please contact our customer service team at [insert contact information]. We appreciate your feedback and strive to provide the best experience for our customers.

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