Hello, just wanted to let you know how I use the "wish list" at the end of the write in order forms. I take a glance at the order form, them compare it to the "wish list" that I've asked them to fill out. I make sure I know what they want even if they aren't buying it today. During our conversation, we usually add 5 or 6 items that the guest has forgotten. If they haven't used it, I'll ask if there is anything that they were thinking they wanted, but need some time to think about (or finance). This naturally leads to booking and recruiting conversations, and I learn a lot about each customer. It is also great to let them know that I will keep it on file and they can (and do) refer their sisters, hubby or friends to me for their birthdays, mothers day and especially at Christmas so that they can get exactly what they want. It is my only one on one time, I so I am busy making lots of notes (usually in my head until I am done with the order) When I get home, I enter the orders & the wish list items (quanity 0) so that I can keep track of people that are interested in specific products. I've found that tally time is much more productive - 2-3 cooking show bookings, more recruiting leads and a few catalogue shows for each cooking show, way up from before I used the wish list. Just thought I'd share how it is working for me.