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Wow! Just the thread I needed. Any Ohio consultants out there know if we charge sales tax on S&H? I thought we didn't but just tonight I was talking about this with my mom and she sold Avon and she said we did. Just want to make sure I do it right.
The place to find this is on the back of the order forms. If you have the sales receipt, or order forms they are on the back. It lists the states that do not charge tax on S/H. And OH is one that DOES NOT charge tax on shipping and handling.
The best answer we can give for the "Why do we charge tax on shipping?" question is that the state requires it. Tell them that there are only a few states that don't tax shipping. I apologize and say I understand and wish it wasn't so but we have to follow the law.
If they continue to have a fit, and you want, you can offer to pay it for them - it's about a quarter in most states.