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The estimated delivery time for Pampered Chef orders is typically 3-5 business days from the date of purchase. However, delivery times may vary depending on your location and the current volume of orders. You can track the status of your order on our website using your order number.
Yes, we offer expedited shipping options for an additional fee. You can select this option during the checkout process or contact our customer service team for assistance. Please note that expedited shipping may not be available for all products or locations.
If your order has not arrived within the estimated delivery time, please first check the tracking information on our website. If there are no updates or the package is significantly delayed, please contact our customer service team for further assistance. We will do our best to resolve any issues and get your order to you as soon as possible.
If your order has not yet been shipped, you may be able to change the shipping address by contacting our customer service team. However, if your order has already been shipped, we unfortunately cannot change the shipping address. Please double check your shipping address before finalizing your order to avoid any delays or issues.
We apologize for any inconvenience if your order arrives damaged or with missing items. Please contact our customer service team within 7 days of receiving your order to report the issue. We may ask for photos or other evidence to assist with resolving the problem. We will work with you to provide a replacement or refund for any damaged or missing items.