1. Pampered Chef relies on relationships and communication. How are you managing your business in the wake of Coronavirus and social distancing? Discuss here
    Dismiss Notice

Pampered Chef: Host Coaching What would you do?

  1. bbauman07

    bbauman07 Veteran Member Gold Member

    1,479
    2
    So I was supposed to have a show this evening but the when I called the hostess to confirn the number of guests last night she says she has to reschedule!! I was very nice and rescheduled her for next month. I do put a letter in my packets that says if you need to reschedule to please give me advanced notice because this is my source of income and so that I may offer the date to someone else. I have had people reshedule before but never the night before the show. I know never to pre-judge people but I'm afraid this might happen with her again. Thanks for any and all advice.

    My question is what do you do in these situations?
     
    Sep 27, 2005
    #1
  2. Ann F

    Ann F Advanced Member Gold Member

    688
    0
    Sorry, Brooke! What a bum deal! How about just "penciling" in her info for next month instead of ink. Or mark it some other way so you'll remember. Then, if a sure thing comes along (if there's such a thing), you can call her to reschedule.
     
    Sep 27, 2005
    #2
  3. showmehow2

    showmehow2 Guest

    Last minute things do come up....

    I think that we all need to remember that last minute things do come up and it's possible that it was something she didn't have any control over. For instance, my kids often "forget" to tell me about events going on at their school until the day of. Someone in her family might have had a problem that she needed to attend to. Or, maybe she just had a migraine. When I get them, I'm pretty much usless for the rest of the day. Whatever the reason, she most likely wouldn't cancel again (at least I hope she wouldn't!). I'd definitely try to keep in close contact with her. Good luck with her show next month!
     
    Sep 28, 2005
    #3
  4. MSmith

    MSmith Member

    232
    1
    schedule her during a week that you are already full with shows, and/or on a day that you don't normally do kitchen shows. That way, if she cancels, at least you wouldn't have "wasted" a prime day.
     
    Sep 28, 2005
    #4
  5. bbauman07

    bbauman07 Veteran Member Gold Member

    1,479
    2
    Thanks for the ideas. The reason she cancelled is because their was an event at her work that night. You have to understand that she knew about this event (the one at work) atleast a month ago since she's one of the bosses. She's my friends cousin so the only reason she wants to have a show is because she wants to help me out. (that's what she says) She invited everyone from work (since her family won't buy anything) and then shedules the all to work this event the night of her show and waits till the night before to fill me in. I've rescheduled her for a show in about two weeks she says she had her work calendar with her this time and that this will be a good day but we will have to see.
     
    Sep 28, 2005
    #5
Have something to add?