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What to say when following up on catalog show orders

pampered2007

Member
Oct 24, 2007
289
1
Does anyone have a phone script that they use when following up on Catalog Show orders? I would like to make some calls and say that although I didn't have the opportunity to meet them, I would like to thank them for their order and ask them if they would like to receive notice of monthly specials by joining my email list. I would also like to ask them about booking a show from the host, but not sure how to "lead into" asking them. I like to have a phone script because I get nervous when I am on the phone.

Thanks in advance for your help :)
 

NooraK

Legend Member
Gold Member
Feb 6, 2008
5,871
26
Check out the resources in the Online Traning center regarding Customer Care. There are some great script models on there.
 

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