Adding Web Orders: Duplicates or pp?

[chef.katie]

How do you add a web order? Do you put it in pp with the rest of the orders for the show or will this create duplicate orders?

 

[pamperedbecky]

If it's a web order that was placed as part of a show (and the "guest" entered the host's name), you still have to enter it in PP. If it's a completely individual order not attached to a show, that order is placed directly with the HO and you don't need to do anything except wait for the commission from the order!

 

[reesefamily5]

If it is a web order (Not on a show) I usually send receipt (I enter it into PP but do not transmit it.) and then I thank them for placing the order.

That shows that you appreciate their order!!

 

[PampMomof3]

Don't they get a receipt from HO if its placed through their office?

 

[reesefamily5]

As far as I know they don't. But maybe in the case I'm thinking of they "forgot" to send it.

 

[ChefNic]

I've never hear that HO sends a receipt. It is our business... and like Tina said... definitely a great way to build customer relations by personally thanking them.
I just got a booking for TWO WEEKS today from a referral. I went to Ecards and sent my past host an ecard saying thank you for thinking of me and referring her friend to me, etc...