I just need to vent to people who will understand. Jan was SS3 for me and late last night I submitted my last 2 shows. I forgot to add an item on one of my host's orders! Now because of that I am not getting my SS3 bonus and when I called Customer Service they said sorry we can't add even though of course my order hasn't been shipped out yet. I even tried called back to hopefully talk to a "nicer" person who is more understanding. Worst part is I am $12 away! If you have any suggestions please let me know but I think I did all that I could by calling twice!