Director Veggie Slicer Discontinued: Disappointing News for Consultants

[cincychef]

Boo! I was hoping they would announce that it was available so I made up all my host packets without the "not available" stickers. I guess I need to fix them. Since it had been gone for so long I figured they weren't bringing it back but when they shipped all the back orders a few weeks ago I figured that they had fixed the problem.

Dear Consultant,

I have some disappointing news to share about the Veggie Slicer (#2584).

As you know, we discovered quality inconsistencies during inspections of incoming stock, which resulted in us putting this item on stop sell in November. The good news is our vendor was able to produce enough quality product to fill all backorders, which were shipped earlier this month. Unfortunately, they have not been able to consistently meet both our quality standard and the quantity required to keep this product in our line.

Therefore, effective immediately, the Veggie Slicer will stay on stop sell for the remainder of the season and will then be discontinued.

You can order “Not available” stickers by writing them in on a supply order. Additionally, we will include stickers with new catalog orders.

We know this is disappointing news, and we apologize for the inconvenience this may cause.

Sincerely,

Rich Hlava
Senior Vice President, Operations

 

[PCJenni]

I love mine and have been using a it a lot in my own kitchen... ohhh well... on to bigger and better things for Spring!

 

[Admin Greg]

Hi there,

I'm sorry to hear that the Veggie Slicer won't be available for the rest of the season and will be discontinued. I was really hoping to get my hands on one. I guess I'll have to fix my host packets and add the "not available" stickers. It's a shame because I thought the issue had been resolved when the back orders were shipped a few weeks ago. But I understand that quality is a top priority for the company. Will there be any alternative products available for us to offer our customers instead? Thank you for keeping us updated.