Umm... Advice! Lol

[Pampered Laura]

Just submitted a catalog show (long distance) with about 10 mins to spare to midnight. Of course, at 12:02am, I get an order for this lady's show!
AAACK!
Should I eat the Direct Shipping cost, or risk losing the order when I ask her to pay the additional charges?

Normally, if it were a local show, I'd tack it on to someone elses show - but this is in CA, and I'm in TX. LOL
WWYD??

 

[Harrle]

Sticky!!

Just submitted a catalog show (long distance) with about 10 mins to spare to midnight. Of course, at 12:02am, I get an order for this lady's show!
AAACK!
Should I eat the Direct Shipping cost, or risk losing the order when I ask her to pay the additional charges?

Normally, if it were a local show, I'd tack it on to someone elses show - but this is in CA, and I'm in TX. LOL
WWYD??

How much did you emphasize the closing date of the hosts show?? Depending on that I may suggest to the guest you could place it as an individual order or add it to the next show you do. Is this guest ordering to help her friend out or does she really need the items (some people are like that!), if you let her know it will not go towards her friends show she may just wait until 'the next person she knows has a party'. So I would say you have a 50/50 chance. If she does place the order (individual) still have her pay the $4.00 S&H and you cover the rest ($2.00 - $10.00) this maybe your comission for this order, but she may become a customer for life???

Let us know what happens,
Leea

 

[DebbieJ]

How did she place an order? Was the show still open on your website or did she email you? I generally make it a habit for shows to close on my website a day or two before I am really going to close them.

In this case, I'd probably eat the direct shipping.

 

[Pampered Laura]

Yup, the show was still open on my website, dangit. LOL Oh well! It's my hosts godmother. The show is already submitted, so it won't count on my hosts show total (and wouldn't have made a difference on her show's level, either).
It's a $40 order... I'll just have it direct shipped to her I think, and eat the cost.