theSample Packages Are in Cc Now!!!

[KimberleePowell]

So does that mean that we can order more than one sample package? It sounds to me, after reading CC that we can only order one sample package not more than one.

 

[Shawnna]

you can order more than 1 package...but if you order package A you are receiving everything in package B, C, and D, therefore you cannot order package B,C, or D....

But if you only want package C and D you can order those packages. The only stipulation is that you cannot order more than one time and you cannot order duplicates of any products.

If you earned any of the products, you can still order the samples. What you earned has nothing to do with what you can purchase.

My consultant business guide is packed away, or I would pull the exact wording from it.

 

[kcjodih]

Here's what's being said on another board. It's there actual emails to HO....

#1

"I have a question regarding sample orders. There are several different answers going around on the boards so if you could clarify and maybe post in the "Weekly Bites" or send a special e-mail, that would be great.

In the past when I've purchased "Sample Products" I purchased one package when I got paid. Then the next time I got paid I purchased a "different" package that I was allowed to purchase. (I did not purchase Pkg. A which had everything and then purchase Pkg. B. I think I purchased the tablerunner and the 6 cup muffin pan). I just had to pay $4 shipping for each order.

Now on the boards people are posting that we have to order everything on one order and cannot send multiple orders. Is this true? If so, why the change? We had quite a lot of new products offered this year and most people cannot afford to purchase all at once. We are trying to budget our money and order with each commission check.

Please let me know the truth as to purchasing sample products. Thank you."

Monica



Dear Monica,

Thank you for contacting The Pampered Chef. You will be able to place more than one order, as long as you are not ordering packages/items previously ordered and will pay $4.00 shipping on each order.

Michelle Crowe
Solution Center Representative
The Pampered Chef, Ltd.
www.pamperedchef.com

#2


Hi, I had a question about purchasing sample packs and I'm not sure who to
ask. I know I can only get one of each item, but do I have to do all my
shopping at once? There's an awful lot of new product compared to in the
past..... in order for me to get everything....... it's just too much money
to come up with all at once. Is it possible to get say, sample set C in
July and sample set D& E in August.

Thanks for checking on this for me.

Thank you for contacting The Pampered Chef. You can order the sample packages in different times as long as the package is not being duplicate. Please advise if we may be of further assistance. Please include all email correspondence with your reply.

Romer Tanaleon
Solution Center Representative
The Pampered Chef, Ltd.


#3


Here's the response I got back from HO regarding ordering sample packages:

Thank you for contacting The Pampered Chef. As an active Consultant you are only allowed to place one sample package order. If you decide later that you need additional products, you would simply place a personal order for those things that you did not order on your sample order.

Jill Burdick
Solution Center Representative
The Pampered Chef, Ltd.
www.pamperedchef.com


And here's what happened when someone called..



I just called HO again and they said yes as long as you don't get duplicates you can order more than once. She said the confusion was because it used to be only one sample order years ago but because the price is so much higher now that they changed it a few years ago.

Clear as mud everyone?

 

[chefjeanine]

Oh yeah, that was a big help.

 

[kat29]

well I guess we'll see what happens, because I'm ordering package A on the first. Then later this month I'm ordering packages E, F and a couple open stock things, since they aren't in pakcage A. Just can't get it all at once with other things happening in August like school starting. So we'll know then what happens. All I can say is try and see what happens...

 

[jrstephens]

i know everyone will let us know. Icalled HO to asked yesterday and explained the confustion and was told we could only ordr one time not at different times. i will just try it and see if it works though. i think i will email too and then if they say we can order at different times, i will save it and use it for leverage if they come back and say we cannot.

I emailedHO and this is what I got. I will still try ordering and seprate times and hoep it goe through fine like it has for others in the past

"Dear Jennifer Stephens,

Thank you for contacting The Pampered Chef. We apologize for the confusion this may have caused you. Active Consultants may place
one time order of one complete set of items of the new products Fall/Winter 2006 available through September 30, 2006. Please let
us know if we can be of a further assistance.

Jenifer Quintos
Solution Center Representative
The Pampered Chef, Ltd.
www.pamperedchef.com


---- Original Message ----
From: [email protected]
Sent: 27-Jul-2006 6:50:45
To: [email protected]
Subject: Customer Service

Name = Jennifer Stephens
Consultant = 478180
Company = 01
Phone = 251-769-0182
Email = [email protected]
Message = I am getting conflicting answers to whether or not we can order sample packages at difference times as long as we do not
duplicate the products. I would like to order some packages with one commission check and others with next but not duplicate items.
Can this be done? If so, how much will the shipping be on each order placed? I appreciate your clarifying t his at your earliest
convenience.It would be wonderful if you could explain in Weekly Bites b/c there are tons of toher consultants who are confused as
well.

thanks you for your promt attention to this matter."

 

[ChefBeckyD]

I'll just repeat what I said on an earlier post....since starting w/ PC 3 1/2 yrs ago, I have ALWAYS ordered packages as I could afford them - every season! I have never had a package not ship or be told I couldn't do this - I'll just keep doing what I've always done.