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Pampered Chef: Sales The website ~ not safe for credit cards?

  1. its_me_susan

    its_me_susan Senior Member

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    I just got the following message (via my website) from a friend who IS computer savvy ~ does anyone have an intelligent response (I am new to PC and their websites):

    This is not a secured web page. Any credit card information that is typed into this page is NOT encrypted as it is transmitted over the web. It can be intercepted or misdirected to anyone, and if someone follows the advise in your e-mail - THEIR CREDIT CARD INFO MAY BE USED BY ANY UNAUTHORIZED PERSON!!!!!!!!!!!!!!!!!!!!!!! A web site must be secured by an SSL key for encryptions purposes for any sensitive transmitted data. PLEASE revise your e-mail so that people only call you from a land line, not a cell phone or mail you in order to pass you their credit card information
     
    Nov 25, 2005
    #1
  2. cookerup

    cookerup Guest

    The Best Place...

    to ask about this would be the Home Office to get the correct information, and answer to this question. Please let us know what they say.

    Ruth Mescher
    Independent Kitchen Consultant
    The Pampered Chef
     
    Nov 25, 2005
    #2
  3. cookerup

    cookerup Guest

    Susan, After I Wrote

    my first response to you, I went to my personal website, and went in like I was a customer placing an order. Well, when it got to the page for finalizing the order, there was a padlock icon which shows that it is a secure website, so I don't think the customers have anything to worry about when they place an order. A company with the integrity of The Pampered Chef would not let their customers place orders on an unsecured site.

    Ruth Mescher
    Independent Kitchen Consultant
    The Pampered Chef
     
    Nov 26, 2005
    #3
  4. its_me_susan

    its_me_susan Senior Member

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    Ruth that's what I thought! Thank you. I did send a copy of my question to the home office so I can show this friend (who can be rather stubborn about what she "knows"). I'm going to call her though. Did you happen to click on the padlock? where was it?
     
    Nov 26, 2005
    #4
  5. cookerup

    cookerup Guest

    No I Didn't Click on it,

    but it was located with the little icons down along the bottom of the screen.
    I'd like to know what Home Office tells you on that too, Susan.

    You never know what questions etc, customers are going to come up with.

    Ruth Mescher
    Independent Kitchen Consultant
    The Pampered Chef
    (Manning, IA)
     
    Nov 27, 2005
    #5
  6. Pampered Sofia

    Pampered Sofia Novice Member

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    totally safe...

    The actual way to see if a website is secure (and this is good info for anybody who does online shopping) is to look at the web address. Before you do any online shopping you should really check this. On the page you enter your credit card info it changes from http: to https: (which means secure). Our websites DO change to https: once you reach the credit card info page... It is completely safe for our customers and us.
     
  7. pampered1224

    pampered1224 Legacy Member Silver Member

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    I am sorry but

    I also work full time as a computer programer in Wisconsin. It would be absolute suicide for The Pampered Chef NOT to have secured those sites with encryption. There is no doubt about that. You've heard of the companies that accidentally gave out customer info? Millions of dollars were lost by those careless mistakes.
    Assure your friend that the sites are secure. And as was pointed out, the padlock and the web address line will tell that tale.
     
    Nov 30, 2005
    #7
  8. Anser to the secure credit card question

    Hi all-
    I contacted the home office and was told that all orders placed via our websites are secure. It seemed unlikely that a company like The Pampered Chef would risk the credit card numbers of customers but it's good to hear it for sure!
     
    Dec 11, 2005
    #8
  9. its_me_susan

    its_me_susan Senior Member

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    Right what my friend was warning againg was receiving credit card information from others by email ~ that is NOT safe, PC agreed with that. Too bad they don't provide a safe email for us to use. :p
     
    Dec 11, 2005
    #9
  10. luv2cookathome

    luv2cookathome Member

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    Whenever I've receieved an email notice that a credit card order has been input on my site only the last 4 numbers of the credit card show and I have to go into my website to get the complete info. In what emails does Pampered Chef transmit the complete credit card info? I think I'd have to tell my friend that she is trying to smear a reputable companies name and to drop the topic. :rolleyes:
     
  11. WendyAebi

    WendyAebi Member

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    I just went back and read your OP and it sounds like her concern--from the last sentence of her email to you--is with an email that you sent? Am I reading that correctly? Because, yes, she's absolutely right that it's a BAD IDEA to email your credit card number to somebody. Calling to get the number is a better solution in that case but as she said, remember to use a land line not a cell phone.
     
    Dec 12, 2005
    #11
  12. pampered1224

    pampered1224 Legacy Member Silver Member

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    Customers private to your private

    I have a lady who will order via an e-mail instead of going to the web site. She blatantly puts in her CC number. That is where they are not secure!
    I bet that is where your friend is talking about.
    Anywhere within the two sites, our websites or the home offices, these are encrypted. And yes the CC number is never fully disclosed on the e-mail notification tot he host of a show nor int eh copy we get. We have tog o the website to get it then key it into the PP program.
     
    Dec 12, 2005
    #12
  13. Pampered Sofia

    Pampered Sofia Novice Member

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    Email Option

    One option for people who don't want to send their credit card number over the SECURED PC website but are willing to send it through an UNSECURED email is to put the number in a word document and password protect the document. Attach the document to an email then send a second email with the password to the document. I think this would just be more work but it's a heck of a lot more secure than sending their cc number through email! :)
     
  14. its_me_susan

    its_me_susan Senior Member

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    Oh wow that is a brilliant idea! Is it easy to password documents?
     
    Dec 14, 2005
    #14
  15. Pampered Sofia

    Pampered Sofia Novice Member

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    How to Password Protect Documents

    :D Absolutely!
    Once you have your document ready to save go to file and click on Save As... From there click on the drop down menu Tools and click on Security Options. Here you will be able to type in a password to open and click ok, then you will prompted to retype your password for verification then click ok again. From here you go back to the save screen where you can edit the name of the document and choose where to have it saved, when finished click Save. That's it! Don't forget to send the password in a separate email though! If you send it in the same email it kind of defeats the purpose:)
     
  16. its_me_susan

    its_me_susan Senior Member

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    very cool ~ thank you!
     
    Dec 15, 2005
    #16
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