- Mar 21, 2006
- 2,093
- 0
I cannot tell you how frustrated I am with the VISA card we HAD to change over to this past year!!
I like to pay my bill on-line several times a month so that I pay a show as the money(s) for the show come in. Well, for TWO months now, each time I log onto the website, I am told that my account is locked. I then have to call the 1-800 number and have them unlock it so I can make a payment. What does it take for them to understand that I don't want it locked again!! Kepp it unlocked so that I can sign in and pay the [email protected] thing when I want to !
Does anyone know who I can complain to at HO about this??? I just really think the customer service issues I have had with them reflect poorly on PC.
rant over...going to bed to read my new Jodi Picoult book!
I like to pay my bill on-line several times a month so that I pay a show as the money(s) for the show come in. Well, for TWO months now, each time I log onto the website, I am told that my account is locked. I then have to call the 1-800 number and have them unlock it so I can make a payment. What does it take for them to understand that I don't want it locked again!! Kepp it unlocked so that I can sign in and pay the [email protected] thing when I want to !
Does anyone know who I can complain to at HO about this??? I just really think the customer service issues I have had with them reflect poorly on PC.
rant over...going to bed to read my new Jodi Picoult book!