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Pampered Chef: Submitted Show...where is it?

  1. ChefBeckyD

    ChefBeckyD Legend Member Gold Member

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    Anyone else submit a show yesterday, and it's still not showing up on CC?

    Just a little concerned because transmission failed twice, and then went through the third time....but it's not on my IPT, or the Shipping screen as being received. I wanted to check and see if it's just my show, or if others are experiencing the same thing?
     
    Apr 1, 2009
    #1
  2. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

    1,762
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    Same thing here... two shows yesterday. No problems with transmiting them, but they haven't shown up yet.
     
  3. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

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    Just checked and one (the larger one) just showed up. Maybe their system is just slow at what ever it has to do to mark them as received???
     
  4. ChefBeckyD

    ChefBeckyD Legend Member Gold Member

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    Okay - I'll try not to panic just yet.

    (I'd only be panicking because if it didn't show up, that would mean a phone call to HO tomorrow, and I REALLY hate calling there anymore!)
     
    Apr 1, 2009
    #4
  5. JAE

    JAE Legacy Member

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    I also had a problem transmitting. It was today, trying to submit my Kit Enhancement order. I received an error message telling me I have to wait until April. Okay. It's April according to my calendar, my computer calendar, my P3 order date, etc. I've updated twice today just in case. Has this happened to anyone else?
     
    Apr 1, 2009
    #5
  6. jbdowd0798

    jbdowd0798 Veteran Member Gold Member

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    I'm trying to order next month's HWC stuff as a guest special but it won't let me as a personal order, sample, KE, etc. what am I missing???
     
    Apr 1, 2009
    #6
  7. JAE

    JAE Legacy Member

    4,816
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    Who is going to make the phone call???!!! I really dislike calling HO. Anyone? Anyone?
     
    Apr 1, 2009
    #7
  8. ChefBeckyD

    ChefBeckyD Legend Member Gold Member

    20,466
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    Well, I can't even get on CC now. I can navigate any other site I go to, but when I try to get to CC, I get timed out every time...:(

    I was going there to see if the HWC items were on the samples page for ordering...
     
    Apr 1, 2009
    #8
  9. JAE

    JAE Legacy Member

    4,816
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    Are the HWC items supposed to be on the samples page? I didn't see them there.
     
    Apr 1, 2009
    #9
  10. legacypc46

    legacypc46 Senior Member Gold Member

    2,353
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    I think you have to type the HWC product numbers on a personal order.

    As for the IPT, it is really behind. A friend (and cluster member) submitted a $1500 show, but it still isn't on my IPT.
     
    Apr 1, 2009
    #10
  11. pkd09

    pkd09 Future Director Silver Member

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    Becky, thank you for asking this question because I have been checking all day and my two shows I submitted last night are also not showing up. I won't panic yet.
     
    Apr 1, 2009
    #11
  12. elijahstrust

    elijahstrust Member

    100
    0
    My show that I submitted about 11:00 last night isn't showing up either and I now can't get on to PC.com at all...keeps timing out..grrrr
     
  13. jcsmilez

    jcsmilez Advanced Member Gold Member

    641
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    Looks like all of pamperedchef.com is down right now :( I tried CC and then PC.com on two different browsers...

    It says:

    Message from the NSAPI plugin:

    No backend server available for connection: timed out after 10 seconds or idempotent set to OFF.


    Build date/time: Nov 10 2005 13:55:38


    Change Number: 673623
     
    Apr 1, 2009
    #13
  14. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

    1,762
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    Just checked on my order again. The site is back up! Still not there (it was submitted at 4:30 in the afternoon).

    I guess if I don't see it by tomorrow, I'll call...:eek:
     
  15. chefann

    chefann Legend Member Gold Member

    22,238
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    HWC items are available as write-ins on supply order. It was mentioned in this week's PC NewsWire.
     
    Apr 1, 2009
    #15
  16. erinb

    erinb Member Gold Member

    391
    0
    I submitted a show yesterday. It showed as received until this afternoon when it changed to "released for picking" and now it is back to received.
     
    Apr 1, 2009
    #16
  17. pcchefjane

    pcchefjane Senior Member Gold Member

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    Mine from 11:30 last night did show up as received about 1 p.m. today. I think they must be really behind with EOM. It is not on my IPT as well but is showing up on my Disney points as is my triple points for the 22nd. Do you think there is any such luck that they will make 31st a triple point day??? I would love that!
     
    Apr 1, 2009
    #17
  18. smspamperedchef

    smspamperedchef Veteran Member Silver Member

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    check your trip tracker "my incentives calculator" If your sales show up you are fine. Even if they don't they might not have updated it yet. If you don't see it check your "declined credit cards" and see if maybe a show is on hold. I've learned all the tricks!
    At end of month and new systems and career plans it may take a bit longer for things to post. HTH!
     
  19. smspamperedchef

    smspamperedchef Veteran Member Silver Member

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    I think we were typing at the same time. LOL!

    I would LOVE triple points to be on the 31st. However, I doubt it. Depends on if they "picked" the dates out of a hat or just thought certain dates would be good.
     
  20. slapsappyhappy

    slapsappyhappy Novice Member Silver Member

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    My show was submitted at 8:34 pm on the 31st... P3 says the show was submitted, so does that mean that they received it? I would hate to lose out on the HWC products because of a glitch. I am still not seeing it in shipping or the IPT. I am confused because people who submitted shows later are seeing them on CC so where is mine!

    I have been on hold with HO for a while :yuck: I will hold for another 15 min and then throw in the towel and call back tomorrow. I will try my best not to panic, lol!
     
  21. ChefBeckyD

    ChefBeckyD Legend Member Gold Member

    20,466
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    Mine was submitted about 9:30pm - and it's not showing up anywhere either. It shows as received on P3...but remember, all shows have to be resolved by tomorrow to count for March!
     
    Apr 1, 2009
    #21
  22. DebbieJ

    DebbieJ Legend Member

    10,901
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    I bet they were SLAMMED yesterday seeing as how it was the last date for this year's TPC awards, too.

    I actually warned a consultant of mine who had two shows to submit that she should try earlier rather than later because it was the end of the month and the TPC earning period.
     
    Apr 1, 2009
    #22
  23. slapsappyhappy

    slapsappyhappy Novice Member Silver Member

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    I am still not seeing my show from the 31st on my Individual Performance Tracker! It is listed under March but says $0.00! It is showing up on my Incentive Calculator though. Is anyone else having this problem?


    I tried calling HO but the hold time was ridiculous so I emailed the solution center but who knows when they will get back to me. Thanks! I am starting to worry that I am not cut out for this business because little things like this stress me out... :p I guess don't sweat the small stuff right?
     
  24. chefann

    chefann Legend Member Gold Member

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    The IPT frequently takes several days to update at the end of the month. I think HO has until the 8th or so to get it updated.
     
    Apr 3, 2009
    #24
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