Stainless Steel Whisk: Understanding the Change to a 3-Year Guarantee

[pamperdawn]

I noticed in the F/W catalog the Whisks are listed as a 3 yr guarantee now instead of the Lifetime. Does anyone know the reason they changed it?
Has anyone found other items that are different?

 

[BethCooks4U]

I noticed in the F/W catalog the Whisks are listed as a 3 yr guarantee now instead of the Lifetime. Does anyone know the reason they changed it?
Has anyone found other items that are different?

Some of the prices have changed too. Like the Large Groved Cutting Board is now $25 (was $22) and the Quikut Paring Knife is $1.25 (was $1).

 

[theapronfits]

I emailed support services regarding the change in warranty. They replied by saying that there hasn't been any problems with the whisks, but the manufacturer has changed their warranty. I was hoping that the 3 year thing was a misprint in the catalogue. No such luck.

Karen

 

[Shawnna]

I remember reading somwhere that HO changed some of the warrantees because they researched other companies and their retail price and warrantees. A life time warrantee for a product under 10.00 is way over what anyone else does, so they changed it to be more comparative.

Shawnna

 

[rwesterpchef]

Some of the prices have changed too. Like the Large Groved Cutting Board is now $25 (was $22) and the Quikut Paring Knife is $1.25 (was $1).

Only 5 price changes: all 3 cutting boards, the Quikut knife, and the shipping costs.