My Ugly Taupe Stoneware - A Tale of Regret

[vhadley]

I earned the 3 pieces of stoneware for signing up last month (yay!!) but sadly I chose the taupe stoneware. Let's just say it's very ugly! It's so much darker in person than in the picture. I called to see if they have an exchange of some sorts if it's not used or anything and they can't exchange it because it was part of a promotion. Funny thing is burgandy/cranberry is my favorite color but I was drawn to the light brown color and now I'm just stuck with 3 stones that I think are soooo ugly! :cry:

 

[Brenda.the.chef]

what three pieces did you get? Perhaps someone would like to trade?

 

[vhadley]

sorry, I accidentally posted in the wrong area

 

[vhadley]

the deep covered baker, rectangular baker and square

 

[Shawnna]

You can always sell them at retail and then order the ones you want...or sell them to another consultant at your discount. I love the cranberry too.

 

[vhadley]

If I sell them to a customer, how would they get the warranty on them?

 

[lt1jane]

because you order the cranberry in their name and give them the taupe. If there is ever a warranty issue, I don't think HO will make a big deal out of the color difference.

 

[BethCooks4U]

because you order the cranberry in their name and give them the taupe. If there is ever a warranty issue, I don't think HO will make a big deal out of the color difference.

Actually the guarantee does not transfer and HO will notice the difference - for one thing the item numbers are different. I have however given stones that I earned away as a gift and one of them broke in my DIL's oven and they did replace it and send the new one to her home. You could sell it (I recommend at a discount) but if the guarantee is needed you'd have to remember how you got it and you would have to do the return for her. Most stones do not break so you may not have a problem anyway. You can get your cranberry on shows that you host. You can get two of them for 60% off in October and the DCB for 60% off in Nov just by having $150 catalog parties.

 

[Shawnna]

Yes...definately keep up with the receipt...or the shipping contents page...so you can return it if you have a problem. I personally have never had a problem with a stone breaking...some of mine are years old. But, it does happen from time to time. Just make sure they know that you will have to return it for them.

 

[babywings76]

I think it's odd that they won't let you exchange it. I understand that it's a promotion, but it's one that involves our products and I would think it could be taken care of. I think I'd call HO again...because fortunately/unfortunately not all CS reps give the same answer.

 

[lozment]

I earned the 3 pieces of stoneware for signing up last month (yay!!) but sadly I chose the taupe stoneware. Let's just say it's very ugly! It's so much darker in person than in the picture. I called to see if they have an exchange of some sorts if it's not used or anything and they can't exchange it because it was part of a promotion. Funny thing is burgandy/cranberry is my favorite color but I was drawn to the light brown color and now I'm just stuck with 3 stones that I think are soooo ugly! :cry:

You can ask the next person who orders the taupe if they would exchange with you since it's not been used.

 

[gailz2]

I agree with Amanda--call HO again and hopefully you'll get a different answer from a different rep.