Show Missing

[lesliec]

I had a catalog show going that was set up online. We had planned to close it out last night, but we didn't. Well last night another order came in about 11:30. When I got up this morning I could see the email notifying me that there had been an order, but when I went online to review it and to transfer it to P3 it was gone.
Can someone tell me what to do and how to find it. TIA.

 

[ChefBeckyD]

I had a catalog show going that was set up online. We had planned to close it out last night, but we didn't. Well last night another order came in about 11:30. When I got up this morning I could see the email notifying me that there had been an order, but when I went online to review it and to transfer it to P3 it was gone.
Can someone tell me what to do and how to find it. TIA.

It's probably in your closed shows. When you go into your show on the PC website, you can change it so you view closed shows. Just change the closing date, and it will open it back up for you.

 

[lesliec]

Thank you. I almost had a heart attack!!!!

 

[ChefBeckyD]

Thank you. I almost had a heart attack!!!!

I remember the first time that happened to me, too!